Field Service Controls Technician
Cleaning Technologies Group
Position: Field Service Controls Technician Division: Ransohoff
Department: Service
Reports To: Technical Service Manager
Classification: Hourly, Non-Exempt Are you a hands-on problem solver with a passion for automation and travel? Do you thrive on variety, love troubleshooting, and enjoy being the go-to expert when machines need a brain and a heartbeat? If so, we want to hear from you! We're looking for a Field Service Controls Technician to join our dynamic Service Team. In this role, you'll be the face of our company at customer sites across North America and beyond - installing, starting up, and supporting cutting-edge automated machinery in the field. What You'll Be Doing
Apply now and become a key player in delivering innovation, reliability, and service excellence to customers around the country.
Department: Service
Reports To: Technical Service Manager
Classification: Hourly, Non-Exempt Are you a hands-on problem solver with a passion for automation and travel? Do you thrive on variety, love troubleshooting, and enjoy being the go-to expert when machines need a brain and a heartbeat? If so, we want to hear from you! We're looking for a Field Service Controls Technician to join our dynamic Service Team. In this role, you'll be the face of our company at customer sites across North America and beyond - installing, starting up, and supporting cutting-edge automated machinery in the field. What You'll Be Doing
- Lead the installation and startup of our high-tech machines at customer facilities.
- Travel to various customer sites to troubleshoot, repair, and commission equipment.
- Perform electrical diagnostics and PLC troubleshooting on a wide range of automation equipment.
- Provide remote support via phone and online tools to assist customers and fellow technicians.
- Collaborate with engineering on machine runoffs and pre-shipment checks .
- Train customers and junior technicians on machine operation and troubleshooting.
- Prepare clear, detailed service reports after field visits.
- Contribute to continuous improvement by reviewing in-shop builds for potential field issues.
- Associate degree or trade school certification in Electrical Engineering , or 2-3 years of hands-on experience in automation, material handling, or machine controls.
- Solid knowledge of electrical systems and PLC programming/diagnostics .
- Strong troubleshooting instincts and the ability to handle multiple projects at once.
- Excellent communication skills-able to clearly explain technical concepts to a wide range of audiences.
- Willingness and ability to travel 65-75% , including some international trips.
- Must be able to lift up to 50 lbs unassisted, and work in environments with varying temperatures and noise levels.
- Expect hands-on work: standing, bending, kneeling, climbing, and getting into tight spaces when needed.
- Variety! No two days are the same-from machine startups to customer training and everything in between.
- Travel opportunities across North America (and occasional international trips).
- Be part of a tight-knit, expert team that's shaping the future of industrial automation.
- Develop your skills and grow into leadership or advanced technical roles.
Apply now and become a key player in delivering innovation, reliability, and service excellence to customers around the country.
Vacancy posted 3 days ago
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