Medical Interpreter

Company Overview

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

The Medical Interpreter is responsible for providing interpretation and translation services for patients and family members and staff. Services include listening to, understanding, and interpreting spoken, or translating written, statements and documents from one language to another, in support of the medical treatment plan. In addition the medical interpreter will provide language and cultural support to patients and families and identify any cultural or language barriers to care. This service will require face-to-face interpreting between patients and providers and may also include family members or patient representatives. The medical interpreter will also be required to provide cultural information to the care team in order to facilitate the creation and adherence to a treatment plan and meet regulatory requirements.

Key Responsibilities:

• Provides interpretation for patients , families, and caregivers to ensure understanding, informed consent, and ability to adhere to the treatment plan and receive full benefits of the treatment provided.
• Translates clinical, procedural and educational documents by providing a written or oral translation, as indicated.
• Assists SHC employees in understanding cultural differences and how language barriers may impact patient care and overall outcomes.
• Participates as a part of a multidisciplinary team (CDI/UM and Care Management) to plan future episodes of care for patients with language barriers.
• Maintains ethical boundaries and professional interactions with patients and families.
• Facilitates service recovery for patient/family concerns when language barriers exist.

Required Qualifications:

• High School Diploma or GED
• Bilingual in English-Spanish
• Minimum 1 year of Medical Terminology

Preferred Qualifications:

• Medical Interpretation Certification
• One year experience in clinical medical interpretation

Compensation is determined based on years of relevant experience and departmental equity.