Returns Driver

Recruiter

Each and every team member plays a vital role in our success. We are rapidly expanding and looking for a professional, self-motivated individual to fill the role of Recruiter.

As a privately owned company Parts Authority does not answer to Wall Street, Parts Authority answers only to customers!

We are rapidly expanding and looking for candidates to join our family! So, if you love to drive and are passionate about providing stellar customer service, look no further! Join our team of Drivers and become a Parts Authority ambassador to our many customers!

Returns Driver

The Returns Driver will collect return ordered items from customers while adhering to assigned routes and time schedules. You should be willing to work as part of the returns team to ensure that the orders are complete, packed correctly, and safely delivered back to the correct warehouse.

To succeed as Returns Driver, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly collected, committed to work safety, and passionate about satisfying clients.

Position Responsibilities

• Collect, Load, transport, and deliver items to customers or businesses in a timely, friendly and courteous manner.
• Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Take and follow directions from dispatcher, adhere to assigned routes, follow time schedules, use route navigation apps, alternative routes, when necessary and knowledge of area to deliver packages to customers on time.
• Assist with loading and unloading items from vehicles without interfering with operations at customer's place of business.
• Provide excellent customer service, answer questions, and professionally handle complaints and concerns from customers.
• Abide by all transportation laws and maintaining a safe driving record.
• Accept payments, prepare reports to include invoices, return forms, reconcile debt and credit and all moneys collected related to deliveries.
• When applicable, complete daily maintenance checks on company delivery vehicle and notify manager of any issues.
• Assist in any and all other store/warehouse duties (stock, parts pulling etc.) as assigned.

Qualifications

Minimum Requirements and Qualifications

• Current, valid driver's license
• Must be able to meet company insurance requirements- (drivers must be 21 years old or over)
• Current valid automobile insurance with your name on the policy
• Ability to lift, move, push and pull up to 50 pounds, prolonged sitting. (Auto Body Parts Collision Drivers must be able to lift 75 lbs)

Knowledge, Skills and Abilities

• Ability to manage, track and account for money transactions and reconcile customer credit and debt balances
• Ability to utilize a tablet and/or mobile device for purposes of navigation/route optimization, tracking and customer interface/signature capture
• Exceptional customer and verbal communication skills, ability to communicate effectively, professionally, with tact and diplomacy
• Ability to take and follow directions and work well with others as part of team
• Flexible schedule with the ability to work overtime as needed preferred
• Previous delivery driving experience is a plus
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

*** You must meet all of the above minimum "Requirements and Qualifications" and "Knowledge, Skills and Abilities" to be eligible to drive for Parts Authority***

EEO

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Parts Authority, LLC Privacy Notice for California Applicants

Min

USD $15.15/Hr.