Senior Designer - UX

Shop.com is seeking an experienced Senior UI/UX Designer for our Shop.com Ecommerce Experience Design Team.

Position Summary

The Shop.com ECommerce UX Design team builds and transforms digital products across our retail sites and mobile apps that allow entrepreneurs and sellers to maximize their fullest potential. Market America, a product brokerage and Internet marketing company offers a variety of consumer packaged goods (CPG) through its family of brands sold through its various sites including Shop.com. The product categories include health, nutrition, beauty, personal care, homecare, and more.

Brands include: Isotonix, Nutrametrix, Gotrim, Motives Cosmetics, Layered Jewelry, Lumiere De vie, H2Tab, and more.

From innovative health supplements to advanced skincare and exclusive jewelry, Market America offers premium, science-backed products tailored to consumers needs.

In this role you will be transforming our ecommerce retail experiences as well as designing tools our sellers need to maximize their sales, and monitor the health of their business while designing experiences that shape, modernize, and lift engagement leveraging industry best practices.

Remote in NC, NY, CT, FL, or CA only.

Essential Duties and Responsibilities

We are looking for a passionate and experienced Senior UI/UX Designer to shape and redesign our e-commerce retail experiences across web and mobile. In this role, you’ll contribute to designing and transforming our digital ecommerce stores, combining deep user empathy with strategic business thinking. You’ll work closely with product managers, engineers, and marketing teams to craft seamless and engaging customer journeys—from product pages to checkout—helping drive design and brand alignment across digital touchpoints.

Qualifications / Requirements

• 5 plus years of experience in UI/UX/Product Design, with a strong portfolio showcasing e-commerce or retail projects.
• Deep understanding of online retail user behavior, conversion optimization, and digital merchandising.
• Mastery of design tools (Figma, Sketch, Adobe XD, etc.) and prototyping platforms.
• Proven ability to work cross-functionally and drive alignment across marketing, engineering, and business teams.
• Excellent communication skills, particularly in presenting design solutions that drive business outcomes.
• Strong portfolio demonstrating end-to-end UX process—research, wireframes, user flows, prototypes, and final UI—with measurable outcomes (conversion, engagement, etc.).
• Solid grasp of responsive and accessible design for e-commerce.
• Exposure to e-commerce platforms (Shopify, Magento, Salesforce Commerce Cloud, etc.) or experience working with cross-sell, up-sell, and personalized merchandising solutions is a plus.
• Experience with retail platforms (e.g., Shopify, Salesforce Commerce Cloud) and integrations.

Education & Experience:

• Bachelor’s degree required; preferred in Human-Computer Interaction, Graphic Design, Interaction Design, or related discipline.
• Master’s degree in a design, technology, or business-related field is a plus.
• Formal UX/UI certifications and ongoing professional development highly valued.
• Must demonstrate a robust portfolio featuring measurable outcomes for E-commerce or retail digital products.
• Experience with accessibility standards and analytics-driven design approaches preferred.

• Experienced in designing within established design systems to ensure consistency, scalability, and brand alignment across all digital touchpoints.
• Experience in building or contributing to comprehensive design systems is a strong plus.

Market America – Shop.com offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic.

Qualified candidates should apply online. This position can work remotely based from our North Carolina, Florida, California or New York office Locations. Sorry, we are NOT able to sponsor for this position.

Market America is proud to be an equal opportunity employer.

Market America | SHOP.COM is changing the way people shop and changing the economic paradigm so anyone can become financially independent by creating their own economy and converting their spending into earning with the Shopping Annuity®.

ABOUT MARKET AMERICA, INC. & SHOP.COM

Market America Worldwide | SHOP.COM is a global e-commerce and digital marketing company that specializes in one-to-one marketing and is the creator of the Shopping Annuity . Its mission is to provide a robust business system for entrepreneurs, while providing consumers a better way to shop. Headquartered in Greensboro, North Carolina, and with eight sites around the globe, including the U.S., Market America Worldwide was founded in 1992 by Founder, Chairman & CEO JR Ridinger. Through the company's primary, award-winning shopping website, SHOP.COM, consumers have access to millions of products, including Market America Worldwide exclusive brands and thousands of top retail brands. Further, SHOP.COM ranks 19th in Newsweek magazine's 2021 Best Online Shops, No. 52 in Digital Commerce 360's (formerly Internet Retailer) 2021 Top 1,000 Online Marketplaces, No. 79 in Digital Commerce 360's 2021 Top 1,000 Online Retailers and No. 11 in the 2021 Digital Commerce 360 Primary Merchandise Category Top 500. The company is also a two-time winner of the Better Business Bureau's Torch Award for Marketplace Ethics and was ranked No. 15 in The Business North Carolina Top 125 Private Companies for 2021. By combining Market America Worldwide's entrepreneurial business model with SHOP.COM's powerful comparative shopping engine, Cashback program, Hot Deals, ShopBuddy®, Express Pay checkout, social shopping integration and countless other features, the company has become the ultimate online shopping destination.

For more information about Market America Worldwide: MarketAmerica.com

For more information on SHOP.COM, please visit: SHOP.COM