Manager - High & Heavy (3PL)

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Manager - High & Heavy (3PL) will contribute to expanding the company's freight forwarding services by identifying business opportunities, managing customer relationships, and driving revenue growth. The ideal candidate will have a deep understanding of supply chain management, logistics and freight forwarding needed to further expand the company's market presence.


Responsibilities

• Sales and Revenue Support
  • Assist in identifying new business opportunities in freight forwarding, including air and ocean freight, drayage, and over-the-road trucking services
  • Support senior business development managers in meeting sales targets by actively engaging in client meetings, negotiations, and proposal writing
  • Monitor and track sales performance data, helping to prepare reports and insights for senior management
• Client Relationship Management
  • Maintain relationships with existing clients, ensuring regular communication and providing assistance with their logistics and transportation needs
  • Assist in onboarding new clients by understanding their requirements, providing solutions, and coordinating with internal teams to ensure smooth service delivery
  • Support senior team members in resolving client issues and maintaining high customer satisfaction
• Market Research and Analysis
  • Conduct research on market trends, competitor activities, and customer needs to assist in identifying potential business opportunities
• Strategic Alignment with Headquarters
  • Collaborate closely with Korean Headquarters to understand and execute the global business strategy at the local level
  • Provide regular updates and reports on market trends, customer needs, and business performance to ensure alignment with corporate objectives
  • Act as the liaison between the local branch and headquarters, facilitating smooth communication and strategy implementation
• Reporting and Documentation
  • Maintain accurate records of sales activities, client interactions, and business development progress
  • Assist in preparing sales reports, forecasts, and performance summaries for senior management
• Collaboration with Operations and Finance
  • Work closely with the operations and finance teams to ensure that services are delivered efficiently and that financial goals are met
  • Coordinate with operations to manage freight shipments, resolve logistical challenges, and meet client expectations
  • Other duties as assigned

Compensation Range

$94,000 - $105,000 Annually (Subject to Compensation Study Upon Candidate Selection)


Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy


Skills

• Intermediate MS Excel, Power Point, Word and database management Required
• General understanding of the Supply Chain Management and the logistics industry Required
• Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
• Ability to establish business plan and proceed new business developments/projects Required
• Must be proficient with PCs Required

Education & Experience

• H.S Diploma/G.E.D Required
• Bachelor's Degree Preferred
• 7 - 10 years of related experience in Supply Chain Management, Freight Forwarding, or Logistics Required
• 1 - 3 years of supervisory experience Required
• 8 - 13 years of related experience in Supply Chain Management, Freight Forwarding, or Logistics Preferred
• 4 - 7 years of supervisory experience Preferred

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of domestic travel - 10%
• Lift up to 20 lbs.
• Carry up to 20 lbs.
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Duluth, GA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.