Manager, Product Management - AI Strategy & Enablement (Business Cards & Payments)

Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners. We offer financial products and services for small business owners through corporate clients, with the goal to pave the path for them to do more business. We’ve built an organization that is focused on listening to and learning from the millions of customers we serve to make sure our products, services, and experiences work as hard as they do. Within BC&P, the AI Strategy & Enablement team is laying the foundation for us to become an AI-native organization. The Role We are seeking a Manager-level Product Manager to execute our technical AI vision. Reporting directly to the Head of AI Strategy & Enablement, you will help scale AI use cases, data infrastructure, development velocity, and knowledge governance across the organization. Responsibilities Design agentic workflows & written evaluations: Architect complex agentic workflows and conduct rigorous written evaluations of LLM models and prompts to ensure high-quality, reliable outputs. Possess outcome-driven autonomy: Translate strategic outcomes into technical architecture and drive them to completion independently. Practice extreme ownership: Anticipate roadblocks, rigorously manage dependencies, and maintain a bias for action. Apply systems-level thinking: Build scalable, agentic-first architectures for a future-proofed data layer. Maintain cutting-edge AI proficiency: Continuously research and experiment with evolving AI/LLM models and frameworks. Execute with strategic pragmatism: Connect AI advancements directly to business goals with clear technical ROI. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful product management: Human Centered – obsesses about internal and external customer needs to reimagine and innovate product solutions. Business Focused – delivers game-changing outcomes by focusing on leverage and execution excellence. Technology Driven – leverages technology to deliver innovative and resilient solutions that enable both near term and long term value. Integrated Problem Solving – identifies and resolves complex problems to deliver outcomes while mitigating product risks. Transformational Leadership – leads cross-functional teams to solve customer problems and drive organizational alignment. Basic Qualifications At least 3 years of experience working in Product Management. Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration. Preferred Qualifications Experience translating business strategy and analysis into consumer-facing digital products. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Salary information: McLean, VA: $164,800 - $188,100; New York, NY: $179,700 - $205,100; Richmond, VA: $149,800 - $171,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. For assistance with accommodations, contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. #J-18808-Ljbffr Capital One