Managed Service Provider

Job Description

Job Description

We are looking for a dedicated individual to join our team as a Managed Service Provider at First Choice Communication Services in Brattleboro VT. As a Managed Service Provider, you will play a crucial role in delivering high-quality IT services to our clients, ensuring that their systems are running efficiently and effectively.

Responsibilities of the Managed Service Provider include :

1. Monitoring client networks.
2. Manage client firewalls, VPNs.
3. Identify and resolve network issues, implement security measures, monitor and maintain backup systems and disaster recovery plans, and provide technical support to clients as needed.
4. You will act as the primary point of contact for our clients, building strong relationships and ensuring their satisfaction with our services.

The ideal candidate will have :

1. A strong background in IT support, with experience working in a Managed Service Provider environment.
2. You should have excellent problem-solving skills, the ability to work independently, and a dedication to delivering top-notch service to our clients.
3. 5+ years of Systems Administration / MSP experience. Strong knowledge of Windows/Linux, Active Directory, and networking.

Joining our team as a Managed Service Provider at First Choice Communication Services means working in a dynamic and supportive environment where your skills and expertise will be valued. You will have the opportunity to grow and develop professionally, with access to training and resources to help you succeed in your role.

If you are passionate about IT and enjoy working with clients to solve their technology challenges, we want to hear from you. Apply now to become a key member of our team as a Managed Service Provider at First Choice Communication Services in Brattleboro VT.

First Choice Communication Services is headquartered in Brattleboro VT with over 30 years of serving VT, NH and western MA, we have a proven track record of delivering reliable and innovative technology services to our clients.

Our team of experts is dedicated to providing personalized support and customized solutions to meet the unique needs of each client. Whether it's managing network infrastructure, implementing security measures, or troubleshooting technical issues, we are committed to delivering exceptional service and ensuring the success of our clients.

At First Choice Communication Services, we believe in building long-term relationships with our clients based on trust, integrity, and professionalism. When you join our team, you become part of a company that values teamwork, collaboration, and continuous learning. Together, we strive to exceed our clients' expectations and make a positive impact on their businesses.