Group Sales Manager

The Group Sales Manager, working with our Director of Sales & Marketing and Director of Group Sales, will be responsible for driving and maximizing top line revenue by proactively generating group business while cultivating strong client relationships. The ideal candidate is a highly motivated self-starter who enjoys a fast-paced environment and is passionate about interacting with our clients, guests, and associates to strategically elevate the performance and reputation of the hotel.


Requirements

• Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.

• Work closely with clients to develop all details of all banquet functions.

• Be fully knowledgeable of competitive markets outside the area.

• Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies

• Follow Sales policies and procedures as developed in the annual Marketing plan

• Make personal sales calls

• Conduct site tours for potential clients

• Maintain professionalism in problem situations.

• Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.

• Upsell to improve revenue generation on property.

• Attend trade shows, industry and local events that create opportunities for networking

• Develop creative marketing techniques

• Achieve and exceed individual and team annual goals as established by the annual Marketing plan.

• Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.

• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.

• Maintain correct procedures for credit control, financial transactions, and security of financial assets.

• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Ability to accurately use various office and sales software.