8804 - Developmental Disability Case Manager (Health & Human Services)

Case Manager Opportunity

Jackson County Employment Opportunity.

Jackson County Health & Human Services is committed to providing exceptional supports to adults and children with developmental disabilities. As a Case Manager, you will use your gifts of compassion and creativity to design individualized service plans for people with developmental and intellectual disabilities. Jackson County strives to recruit, hire and retain the best employees!

Pre-Employment Requirements and/or Preferences:

• Experience in providing DD Case Management through a CDDP or Brokerage is preferred.
• Bilingual Spanish-speaking applicants are encouraged to apply.
• Pass a criminal background check prior to hire.
• Submit an acceptable DMV certified court print prior to hire.
• Pass a pre-employment drug screen, which includes screening for Marijuana.
• This position is represented by union group SEIU.

Job Duties and Requirements:

I. Position Summary: Provides a variety of case management services to a developmentally disabled population, which includes coordinating, monitoring and providing services, authorizing Medicaid services. Performs work under direct supervision, and progresses to more general supervision as the incumbent becomes able to independently perform the full range of duties.

II. Examples of Essential Position Duties:

• Uses the State-authorized needs assessment tool to assess client functional needs and determine level of care and enhanced/exceptional services generally through, face-to-face meetings, file reviews, interviews, observations, and other methods; conducts assessment for an individual free from conflicts of interest as established in Oregon Administrative Rules.
• Determines eligibility for services for a person with a developmental disability and assures individual's strengths, personal choice, risks and support needs are identified.
• Provides individualized case management services to clients to meet determined needs.
• Participates on Individual Support Teams and authorizes Medicaid services.
• Provides services for developmentally disabled individuals such as gathering information and data to determine the need and support for program eligibility, assesses client problems and makes referrals; schedules some client appointments for various services; transports clients; assists clients in completing forms.
• Conducts home visits; provides basic support to clients and families as necessary.
• Provides protective services and participates in abuse investigations.
• Monitors the provision of services by sub-contractors and foster providers for developmentally disabled individuals.
• Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.
• Develops and maintains effective internal and external working relationships at all levels.
• Has regular and reliable attendance. Overtime may be required.

III. Minimum Requirements:

Education and Experience: Bachelor's degree in behavioral science, social science, or closely related field and two years experience in developmental disabilities; OR Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

License, Certificate or Other: Requires possession of a valid driver's license and an acceptable driving record. Specific positions may be required to fulfill the education and training requirements established by the State of Oregon.

IV. Other Requirements:

Knowledge, Skills and Abilities: Requires knowledge of the public service system for developmental disabilities services in Oregon; techniques and procedures used in evaluating, modifying and motivating human behavior; case management methods; rules, laws, regulations and ethics of developmental disabilities field; and community services and resources. Ability to assess status of individuals and families for services and needs; write concise and accurate progress notes and reports; coordinate individual support plan; and maintain confidentiality; establish and maintain cooperative working relationships with those contacted in the course of work.

Physical Demands: Ability to work in an office environment; requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; may require some moderate lifting, bending, reaching, kneeling and some climbing of stairs; and seeing including sufficient hand/eye coordination to perform semi-skilled repetitive movements such as operating office equipment. Sensory requirements include color, sound, odor, texture and visual perception and discrimination as well as oral communications ability. Requires driving and the ability to operate a motor vehicle.

Working Conditions: Work is generally performed in an office environment and may include exposure to disruptive people and communicable diseases.

V. Additional Information: This classification description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and change from time to time based upon matters such as, but not limited to, variations in the shift, work demands, seasons, service levels and management's decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification. The County shall schedule employees and determine FTE consistent with its determination as to efficiency of operations, financial advantages to the County, and/or effective service to the public.

Equal Opportunity Employer:

ADA and Equal Opportunity Employer: In accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA) and its amendments, Jackson County does not discriminate on the basis of disability in its hiring or employment practices. A person who requires an accommodation for any part of the recruitment process should contact the Human Resources Office, Attn. ADA Coordinator, at View phone number on click.appcast.io or by TTY/TDD 711 or View phone number on click.appcast.io as far in advance as possible but no later than 48 hours before the scheduled need.

Jackson County is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability. For a copy of Jackson County's Equal Employment Opportunity Plan, visit our web site at or call View phone number on click.appcast.io.

Because of the Immigration Reform Act of 1986, persons hired by the County must be able to present acceptable documents verifying identity and authorization to work in the United States.

Jackson County Benefit Summary - SEIU: Jackson County provides an excellent, generous and comprehensive benefits package for eligible employees and their dependents, as applicable. This overview provides highlights of the comprehensive benefits package Jackson County SEIU employees receive. If any statement conflicts with the applicable plan documents, Codified Ordinance, Jackson County policies, and/or collective bargaining agreement, the applicable documents will govern.

Insurance: Health Insurance – As of July 1, 2025 Regular full-time employees and their eligible dependents receive medical insurance, including prescription and chiropractic, dental, and vision coverage at a cost to the employee of $22.82 per paycheck ($49.45 per month) toward the monthly composite premium. Regular full-time employees may not waive coverage. Regular part-time employees may enroll in the full plan, with a prorated composite premium depending on their full-time equivalent (FTE), or may elect to waive benefits. Coverage begins on the first of the month following an employee's date of hire.

Hinge – Provided through Regence, Hinge is an online virtual Physical Therapy benefit for all employees and their dependents enrolled in the health insurance plan. This online virtual service will work around your schedule in the comfort of your own home, and there is no cost to the employee.

Wellness Center by CareATC – In addition to health insurance, certain primary care medical services, lab services, and prescription medications are offered at no out-of-pocket cost for the employee who is enrolled in the County's health insurance plan, and their eligible dependents at the wellness center.

Group Life Insurance and Accidental Death and Dismemberment – Fully funded for regular full-time employees (prorated for regular part-time employees), employees are eligible the first of the month coinciding with 30 days from date of hire. The benefit is equal to two times the employee's annual salary rounded to the next higher $1,000, to a maximum of $500,000. Insurance in excess of $50,000 is a taxable benefit.

Long-Term Disability – Fully funded for regular full-time employees (prorated for regular part-time employees), employees are eligible the first of the month following date of hire. The benefits are payable after a waiting period of 60 days at a rate of 66 2/3 percent of base salary, up to a maximum monthly benefit of $12,000.

Voluntary Accidental Death and Dismemberment –