Operations Shift Lead

We are currently seeking an Operations Shift Lead 3rd shift (10PM to 6AM) to join the Compartmented Enterprise Services Office (CESO) effort. This program is establishing a modern secure web service (SWS) operation as part of a state-of-the-art, highly automated platform capable of supporting a rapidly expanding customer population. Apply today to become part of the Leidos team that is assisting CESO as they migrate to a high security cloud environment by leading day to day operations activities and incident response for assigned shift.This position is based in Arlington, VA and is 100% on-site.Primary ResponsibilitiesLead and coordinate operations tasks during assigned shifts.Oversee Monitoring of network, servers, applications, and infrastructure for outages and performance issues.Own incident triage, escalation, and resolution through closure.Coordinate with network, systems, security, application, and vendor teams.Ensure adherence to SLAs, escalation procedures, and operational runbooks.Review alerts and incidents for trends, recurring problems, and potential improvements.Conduct shift handovers and maintain accurate operational documentation.Mentor and provide technical guidance during complex incidents.Prepare incident reports, shift summaries, and operational metrics.Participate in major incident management and post-incident reviews.Basic QualificationsBachelor's degree and 4+ years of overall related experience with a Windows or Linux server environment. Additional experience, education and training may be considered in lieu of degreeAn active TS/SCI security clearance is required for this position.Currently possess DoD 8750 certification at least IAT level II, e.g Security+ce.Candidate may be asked to obtain CI Poly in futureComfortable working 247 shifts, including nights, weekends, and holidays.Previous experience leading an operations team or acting as a senior escalation point.Excellent communication and incident coordination skills.Strong decision-making under pressure. Must be able to make independent risk based decisions while leading a small team during outages.Experience with monitoring tools such as SolarWinds, Splunk, or equivalentStrong troubleshooting and root-cause analysis skills.Working knowledge of ITIL processes, particularly Incident, Problem, and Change Management.Experience with ticketing systems such as ServiceNow, Jira, or similar.Strong understanding of DNS, DHCP, VPNs, routing, switchingFamiliarity with Windows/Linux infrastructure and cloud environments.Hands on experience in IT Cybersecurity, Network Operations, or Windows Server administration.Preferred QualificationsPrior experienced with DISA and DISA’s support to mission partnersTS/SCI w/CI Poly PreferredPrevious shift-lead or team-lead experience in a DoD, military, or cleared NOC/SOC environmentExperience refining shift SOPs, playbooks, or escalation procedures based on operational trendsIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.Original Posting:September 1, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $73,450.00 - $132,775.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.SummaryLocation: Arlington, VAType: Full time