Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and lead a high-producing team of seven. My background includes a bachelor’s degree in advertising and a master’s degree in business with a specialization in entrepreneurship from the University of Florida. I began my career as a team member in a State Farm office before opening my own agency, which shaped my hands-on leadership style and strong focus on growth, accountability, and results.

I’m a Florida native, married, and a parent to two young kids under five, so flexibility and balance are important values in our office. Outside of work, I’m usually spending time with my family or our goldendoodle, Hank. Giving back matters to us as well — we actively support local 4-H and FFA programs and regularly volunteer in area schools.

For our team, we offer PTO, State Farm apparel, a Simple IRA, and full license reimbursement. Our office culture is fun, motivated, and friendly, with a strong emphasis on performance and teamwork. We’re looking for driven, positive team members who enjoy working in a fast-paced environment and want to be part of a growing, high-energy agency where effort and results are recognized.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Laci Laird - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.