Banquet Manager

Assistant Sales and Operations ManagerThe Sapphire Grand is seeking an Assistant Sales and Operations Manager to support banquet sales and daily event operations. You will assist with client communication, event planning, and coordination between sales, kitchen, and service teams. Your focus is to ensure smooth event execution and maintain high service standards.Key ResponsibilitiesRespond to client inquiries and assist with event bookingsConduct venue tours and present banquet packagesAssist in preparing proposals, contracts, and banquet event ordersMaintain communication with clients throughout the planning processSupport the sales team in securing new bookingsAssist with event timelines and planning detailsCoordinate with kitchen, service staff, and vendorsEnsure banquet rooms are prepared according to event requirementsConfirm final guest counts and event schedules with clientsOversee event setup, service flow, and breakdownMonitor service quality and guest satisfactionAssist in managing banquet staff and event teamsResolve operational issues during eventsMaintain event records in booking systemsAssist with payment tracking and client documentationPrepare event reports and operational updatesQualifications1 to 3 years experience in hospitality, banquet sales, or event coordinationStrong communication and customer service skillsAbility to multitask in a fast paced environmentStrong organizational skills and attention to detailAbility to work evenings, weekends, and event daysWork ScheduleFull time positionEvening and weekend availability required based on event scheduleBenefitsCompetitive hourly wage plus tips.Flexible scheduling.Opportunities for advancement within the company.Training and development opportunities.Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)Compensation: $23.00 - $27.00 per hourWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The Sapphire Grand is a special venue designed to host all the major celebrations of life and make them memorable. No event is out of our scope; we host a variety of personal, social and corporate gatherings. Our event planners and kitchen staff (led by an expert chef) strive to understand your vision to give our guests the kind of celebration they seek. We take each event as a challenge, tapping into our years of event planning experience and creative mindset to make your day a success. With our detail-oriented approach, our guests can enjoy the occasion stress-free. The focus of the entire team is always on serving fresh & intriguing food along with great service so that our customers look forward to their next event at The Sapphire Grand. The Sapphire Grand