Compliance Coordinator - Regional Office Based (Hybrid)

Compliance Coordinator - Regional Office Based (Hybrid)

Dominium is helping tackle the affordable housing crisis – and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally.

Position Summary: The Compliance Coordinator plays a pivotal role in upholding Dominium's commitment to Service and Simplicity by ensuring portfolio-wide adherence to affordable housing program regulations. This position oversees compliance operations for a designated regional portfolio, managing complex reviews across multiple programs — including the Low-Income Housing Tax Credit (LIHTC), Tax Exempt Bond, and HOME programs — while serving as a trusted partner to property and regional teams.

In addition to conducting high-level quality control reviews and approvals, the Compliance Coordinator provides mentorship and support to Compliance Technicians, fostering professional growth, consistency, and accuracy within the department. With a strong customer service mindset, this role emphasizes clear communication, timely problem-solving, and collaborative partnership to deliver efficient and positive outcomes for both internal teams and external stakeholders.

The ideal candidate demonstrates exceptional attention to detail, a collaborative spirit, and a passion for developing others while ensuring every interaction reflects Dominium's values of professionalism, respect, and service excellence.

Essential Functions:

• Administers comprehensive file reviews, audits, and approvals in accordance with affordable housing compliance requirements and company policies under LIHTC, Tax Exempt Bond, HOME, and other program regulations across multiple states and a designated regional portfolio.
• Conducts detailed and accurate reviews of applicant and resident certification files, ensuring documentation is complete, compliant, and processed with professionalism, clarity, and care.
• Serves as a knowledgeable, approachable, and service-focused resource for property management and regional teams, responding promptly to inquiries and fostering trust through consistent communication.
• Mentors and support Compliance Technicians by providing guidance, feedback, and training to promote accuracy, consistency, and professional growth within the department.
• Builds and maintain positive working relationships with site teams, regional leaders, and internal partners, encouraging collaboration and open dialogue to achieve shared compliance and service goals.
• Provides proactive support to property teams, helping them understand and meet compliance requirements through clear explanations and solution-oriented communication.
• Demonstrates a strong customer service mentality and commitment to continuous improvement by identifying opportunities to simplify processes, enhance communication, and strengthen teamwork.
• Demonstrates thorough understanding of current affordable compliance standards, staying updated on policy changes, particularly in the LIHTC, Tax Exempt Bond, and HOME programs.
• Manages and meets deadlines for tasks tracked in the Corporate Compliance Workfront system.
• Maintains organized, audit-ready digital records and ensure all documentation aligns with company and regulatory retention standards.
• Contributes to departmental initiatives that promote Dominium's Service & Simplicity culture, enhance team collaboration, and support customer service excellence.
• Performs other projects assigned by supervisor.

Qualifications: (Knowledge, Skills, Abilities, Education, Training and Experience.)

• Minimum of three years of experience in affordable housing compliance, property management, or a related field.
• Accredited affordable housing certifications (e.g., TCS, HCCP, COS) preferred.
• Demonstrated ability to manage multiple priorities, balance competing deadlines, and maintain accuracy in a fast-paced environment.
• Proven ability to work both independently and collaboratively as part of a cross-functional team.
• Strong customer service orientation with the ability to build positive relationships and work effectively with individuals at all levels and with diverse personalities.
• Excellent written and verbal communication skills, with the ability to convey information clearly, concisely, and professionally.
• Skilled in navigating and resolving conflicts with tact, empathy, and sound judgment.
• Exceptional attention to detail and strong organizational and time management skills.
• Proficiency with property management or compliance software preferred.
• Commitment to continuous learning, improvement, and upholding the organization's Service and Simplicity culture

Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D Employee, Spouse and Child Supplemental Life and AD&D and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.

Travel Required: Yes. 10%

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.