Director, Subscriber Experience & Operations Innovation

HEARST MAGAZINE MEDIA INC

Hearst Magazines Media Inc. is seeking a Director of Customer Experience & Subscription Operations to shape strategy, systems, and processes for exceptional subscriber experiences. You will drive retention, loyalty, and operational excellence across our growing subscriptions business. You will lead third-party customer service teams, implement tools, train staff, and develop policies to improve first-contact resolution and refunds. #J-18808-Ljbffr HEARST MAGAZINE MEDIA INC

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Vacancy posted 3 days ago

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