Treasurer Financial Counselor

Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission‑driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward. For more information about Oakland County benefits and employee perks, see General Summary Location: On site in Pontiac, MI. Compensation: $70,603.26 - $94,595 Annually. This is a UAW Union position. Minimum Qualifications Master’s degree in Finance, Business Administration, Public Administration, Social Work, Behavioral Sciences, or a closely related field with at least two (2) years of full‑time experience in financial counseling, housing counseling, program administration, community outreach, or a related service. Bachelor’s degree in the same fields with at least four (4) years of full‑time experience in those areas. What You’ll Do Coordinate, implement, and evaluate financial empowerment and counseling programs. Provide direct financial counseling and support to residents and business owners. Assist clients with budgeting, debt reduction, credit improvement, foreclosure prevention, and delinquent property tax resolution. Collaborate with Treasury’s Office divisions, community agencies, and partner organizations to connect residents with resources and support services. Monitor program performance, maintain program data, and evaluate service delivery effectiveness. Recommend program policies, procedures, and process improvements. Research and identify grant funding opportunities to support program initiatives. Prepare reports and maintain accurate records using County systems and software. Why You’ll Love It The opportunity to make a meaningful difference in the financial well‑being of Oakland County residents. A mission‑driven role focused on community impact and empowerment. The ability to build strong partnerships with community organizations and local stakeholders. A dynamic role that blends counseling, program coordination, outreach, and strategy. Opportunities to help shape and improve programs that support financial stability and housing security. A collaborative public service environment with meaningful and rewarding work. Essential Job Functions Plan, direct, coordinate, and evaluate a financial counseling program with preventive and intervention services in office settings, community locations, or virtual platforms. Provide direct, one‑on‑one financial counseling services, including assessment of income, expenses, debt, credit, and financial goals. Develop and monitor individualized financial action plans. Collect and analyze data for program evaluation, service delivery, and client outcomes. Conduct qualitative and quantitative evaluations of program activities to determine effectiveness and efficiency. Coordinate financial empowerment services with other divisions and units within the Treasurer’s Office. Make recommendations for changes in policies, procedures, and program directives to supervision. Assist residents facing mortgage or tax foreclosure by explaining available programs, payment plans, and timelines, and coordinating with internal staff and external partners. Coordinate program services with financial institutions, housing agencies, legal aid organizations, and other community service providers at local, state or federal levels. Assist in developing and delivering financial education workshops and materials on budgeting, credit, debt management, and homeownership. Help design and carry out special pilot or research projects as indicated by community financial needs or new financial counseling practices and technologies. Implement and maintain detailed client service records and program data as required by department, state agencies, or funding entities. Respond to urgent client financial crises, including imminent foreclosure situations. Participate in planning program budgets, prepare reports, grant applications, and program documentation. Track program performance metrics and outcomes for reporting purposes. Assist with planning and managing Smart Finance Academy events, webinars, and newsletters. Conduct taxpayer assistance meetings to aid with tax foreclosure prevention. Working Conditions The work is performed in both office and community settings, including public service locations. Employees may be exposed to individuals experiencing financial distress who could become emotional or confrontational. Travel to other locations may be required. Additional Desirable Qualifications Ability to develop and maintain effective working relationships with employees, representatives of other agencies, and the public. Experience with individuals experiencing financial stress and de-escalating sensitive situations. Understanding and explanation of property tax timelines, foreclosure processes, and financial assistance programs. Planning and implementing ongoing program evaluation activities. Developing and utilizing educational programs and materials. Preparing and presenting technical written and oral reports. Using mature judgment and initiative in analyzing problems and recommending solutions. Managing client caseloads and scheduling service delivery effectively. Knowledge of personal finance topics including budgeting, credit, debt management, and banking systems. Application of modern practices and techniques to program data collection and utilization. Reasonable knowledge of program administration in financial counseling, housing stability, or community services. Familiarity with current word processing, spreadsheet, database, e‑mail, and Internet software. EEO Statement We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Inclusion Statement Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. Union Information Union: BU103 – United Auto Workers (UAW) Local 889: Treasury Non‑Supv (UAW). Apply If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. At Oakland County, we offer a stable and supportive work environment, competitive salaries, comprehensive benefits, professional development, and generous education assistance program. #J-18808-Ljbffr Oakland County