Business Development & HOA Sales Representative

Business Development & HOA Sales Representative

The Business Development & HOA Sales Representative is responsible for driving company growth through a combination of strategic business development, relationship management, lead generation, sales execution, and account development. This position serves as the primary contact for identifying new market opportunities, developing partnerships, managing HOA sales activities, maintaining a healthy sales pipeline, and converting opportunities into revenue.

The ideal candidate is equally skilled at building long-term strategic relationships and executing day-to-day sales activities. They will work across all business lines to increase market presence, generate qualified opportunities, strengthen community partnerships, and achieve sales objectives.

Essential Duties and Responsibilities

Business Development

Identify and develop new markets, business opportunities, and strategic partnerships across all lines of business.

Build and maintain relationships with homeowners associations (HOAs), community leaders, developers, builders, and other key stakeholders.

Research market trends, competitive activity, and expansion opportunities.

Collaborate with leadership and marketing teams to increase brand visibility and market awareness.

Develop and implement strategic growth initiatives that support company expansion goals.

Represent the company at trade shows, association meetings, networking events, and community functions.

Support long-term business planning through market intelligence and opportunity assessment.

Sales & Account Management

Manage the complete HOA sales process from prospecting through contract execution.

Conduct outbound prospecting activities, including cold calling, email outreach, and followup communications.

Qualify and develop leads generated through business development efforts, referrals, and marketing campaigns.

Conduct site visits within HOA communities and new developments.

Gather market intelligence from builder sales teams and community stakeholders.

Verify exclusivity areas and report competitive activity to leadership.

Maintain accurate customer records, opportunities, activities, and pipeline information within Navusoft.

Coordinate bulk pickup scheduling and service-related needs for HOA customers.

Prepare proposals, presentations, and contract documentation.

Negotiate agreements and close sales opportunities.

Meet or exceed established sales and revenue targets.

Key Success Metrics

New business opportunities created

HOA accounts acquired and retained

Sales revenue generated

Contracts and agreements closed

Lead conversion rates

Pipeline growth, accuracy, and velocity

Strategic partnerships established

Market expansion initiatives completed

Customer satisfaction and account growth

Contribution to overall company growth objectives

Required Qualifications

Bachelor's degree in Business, Marketing, Sales, Communications, or related field preferred; equivalent experience considered.

Minimum 35 years of experience in business development, sales, account management, or a related role.

Proven ability to generate new business opportunities and close sales.

Strong networking, relationship-building, and negotiation skills.

Experience managing a sales pipeline and CRM system.

Excellent verbal, written, and presentation communication skills.

Self-motivated with strong organizational and time-management abilities.

Ability to work independently while collaborating effectively with cross-functional teams.

Valid driver's license and ability to travel locally for meetings, site visits, and events.

Preferred Qualifications

Experience working with HOAs, property management companies, residential services, or community associations.

Knowledge of territory development and market expansion strategies.

Experience participating in industry associations, networking groups, and trade events.

Familiarity with Navusoft or similar CRM platforms.

Core Competencies

Strategic Thinking

Business Development

Prospecting & Lead Generation

Sales Execution

Relationship Management

Negotiation & Closing Skills

Market Analysis

Customer Focus

Communication & Presentation Skills

Pipeline Management

Collaboration & Teamwork

Results Orientation

Reporting Relationship

Reports to the Sales Manager and works closely with leadership, operations, marketing, and customer service teams to support growth, customer acquisition, and retention initiatives.

Position Objective

To increase company revenue, market presence, and customer retention by combining strategic business development initiatives with direct HOA sales execution, creating a unified role focused on both opportunity creation and revenue generation.

Working Conditions

The working conditions of this position are variable and dynamic and include in office environments with extended periods of sitting, standing, and using manual dexterity to operate computer-based systems as well as driving throughout the service area and outside meetings and events.

An Equal Opportunity Employer disability/veteran