Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Medical Receptionist | Patient Care Coordinator Float

Retina Consultants San Diego

Retina Consultants San Diego

Retina Consultants San Diego is the oldest and most prestigious Retina practice in San Diego, with concierge-level patient care, high standards for professionalism and quality, advanced imaging modalities, heavy involvement in cutting-edge clinical trials, and exposure to advanced medical and surgical techniques. RCSD has offices throughout San Diego, with our home base in Poway and Satellite offices in La Jolla, Carlsbad, Coronado, and Hillcrest. We have four physicians who are leaders in their field and routinely lecture around the country and at national meetings. We are looking for an excellent candidate to join our team. Ideally, we would find a motivated candidate with a strong work ethic, empathetic towards patients, and high attention to detail. Candidates must work well with others and help us to always prioritize the patient experience.

  • Maintains respectful attitude towards patients, RCSD leadership and peers.
  • Coordinates appointments, schedules, reschedules, and cancel appointments using a computerized scheduling system.
  • Works in collaboration with the Patient Care Coordinators.
  • Scheduling new patient's appointments, registration of any new patient, mailing of New Patient Paperwork as needed.
  • Experience with demographic entry and insurance verification.
  • Assist with all messaging from the patient to the physician in a timely manner.
  • Ensures Providers schedule templates are followed and patients are scheduled accordingly to the provider template.
  • Responsible for monitoring providers schedules to ensure scheduling is accurate and/or providers has a full schedule, to monitored at least 3 days out
  • Responsible for returning all voicemails left by patients on the Nextlevel voice phone portal. Reassigns voicemail to correct departments if voicemail left is not for scheduling department.
  • Oversees phone tree call volume by extension.
  • Assist manager with training of new personal.
  • Ensures that calls are answered promptly, and patient issues and concerns are addressed in a timely manner.
  • Stays up to date with Nextech reports as requested by the practice providers.
  • Runs the following reports (i.e., No-Show reports, contact report, On-Call report, recall report)
  • Mails out no-show letters, return appointment postcards.
  • Contacts patient who has cancelled their appointment via the Promptly, ensures patients are cancelled from the schedule and reschedule if needed.
  • Assist with answering of multiline telephone.
  • Required to complete minimum of 40 to 50 calls per day to meet daily quota.
  • Files/scans health related reports/information in appropriate sections of the electronic medical record system.
  • Coordinates the release of medical information, verifies authorization, records incoming request, process request, and communicates with requestor.
  • Assures that all medical records/health information is protected and kept confidential abide by HIPPA and other privacy regulations.
  • Assist with all other shared office functions (i.e., mail, email, faxes, Promptly, New Patient referrals)
  • Properly triage incoming phone calls regarding same day appointments and directs all calls and messages appropriately.
  • Performs other duties as assigned.
  • Participates in additional projects as needed.

We offer excellent candidates the following:

  • Competitive salary.
  • Paid vacation time.
  • Year-end bonus.
  • Paid Medical, Vision, Dental benefits
  • 401K Contribution Match

Candidates must have the following:

  • Experience working as a medical assistant as a patient care coordinator.
  • Strong skills in using electronic health records (Nextech).
  • High school diploma or GED.
  • A desire to provide kind and compassionate customer service
  • Strong work ethic, professionalism, attention to detail, communication skills, and ability to work as a team.

Ideal candidates also have:

  • Experience as a receptionist in an Ophthalmology and/or Retina practice.
  • Fluency in Spanish and English is a plus.

Job Type: This is a potential full-time position with hours that may vary from 6:30am-5pm, Monday through Friday. We have five locations and will require the patient care coordinator to be able and willing to cover at any location needed.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Medical Receptionist | Patient Care Coordinator Float in Poway, CA vacancy
  •  ...Patient Sitter Under the direction and supervision of a licensed...  ...charge nurse responsible for coordinating unit activities and will...  ...external customers. Required to float to various units and departments...  ...Experience: 2 years patient care experience or 24 months post... 
    Suggested
    Work at office

    Palomar Health Rehabilitation Institute

    Escondido, CA
    1 day ago
  • $22.88 - $32.08 per hour

     ...Patient Services Representative - Float Pool Job Category: Admin Full-Time On-site...  ...of the way, with the care you need for each of life...  ...organization, we serve over 500,000 medical, dental, and behavioral...  ...access, scheduling coordination, and excellent patient experience... 
    Suggested
    Hourly pay
    Full time
    Immediate start
    Flexible hours

    Neighborhood Healthcare

    Lakeside, CA
    2 days ago
  •  ...insurance Paid time off Busy group practice has an opening for a full-time receptionist. This fast pace, mid-size practice is looking for a candidate that is experienced in health care reception and customer service. Knowledge of health insurance, cashiering,... 
    Suggested
    Full time
    Work at office

    BERNARDO DERMATOLOGY MEDICAL GROUP, INC.

    Poway, CA
    1 day ago
  • $20 - $24 per hour

     ...Bilingual Front Desk Medical Receptionist Escondido, California At Headlands Research, we are dedicated to enhancing clinical trial delivery...  ..., and more. Responsibilities: Greet and assist patients in a friendly and professional manner. Manage phone calls... 
    Suggested
    Full time
    Work at office
    Local area
    Remote work
    Weekday work

    Headlands Research

    Escondido, CA
    1 day ago
  • Neighborhood Healthcare in Poway, California is seeking a Complex Care Resource Specialist to coordinate patient referrals and support the care needs of the community. This role requires travel to various NHC sites for training and meetings. Ideal candidates will have... 
    Suggested

    Neighborhood-Healthcare

    Poway, CA
    2 days ago
  •  ...every step of the way, with the care you need for each of life’s...  ..., we serve over 500,000 medical, dental, and behavioral health...  ...**This opportunity is for a Float Patient Services Representative role...  ...patient access, scheduling coordination, and excellent patient experience... 
    Hourly pay
    Immediate start
    Flexible hours

    Neighborhood Healthcare

    Lakeside, CA
    a month ago
  •  ...Job Description Job Description Busy group practice has a position available for a full-time receptionist. This fast paced, mid-size practice is seeking an experienced candidate with excellent customer service skills, multi-tasking abilities and a team player mentality... 
    Full time

    Bernardo Dermatology Medical Group

    Poway, CA
    15 days ago
  • $25 per hour

     ...Position: Resident Care Coordinator Alzheimers Shifts, Time, and Days: Pay Range: $25 INSERT COMMUNITY NAME is a premier senior living community...  ..., eligible team members may enjoy the following benefits: Medical, Dental, and Vision benefits Vacation, Personal Day, Sick Pay... 
    Relocation
    Shift work
    Weekend work
    Afternoon shift

    Oakmont Management Group

    Escondido, CA
    2 days ago
  • $25 per hour

     ...Resident Care Coordinator – Alzheimers Position: Resident Care Coordinator for Alzheimer’s patients, located at INSERT COMMUNITY NAME in California. Pay Range: $25 per hour....  ...promote continuing independence. Benefits Medical, Dental, and Vision benefits Vacation, Personal... 
    Hourly pay
    Shift work
    Weekend work
    Afternoon shift

    Oakmont Senior Living

    Escondido, CA
    1 day ago
  • $20 - $27 per hour

     ...our fully integrated healthcare model, which features on-site care coordination, therapy, and pharmacy services. Headquartered in St. Louis,...  ...interdisciplinary teams, Demonstrate flexibility to ensure patient/community needs are being met Other Duties Perform... 
    Hourly pay
    Part time
    Interim role
    Work at office
    Local area
    Flexible hours

    EmpowerMe Wellness

    Escondido, CA
    1 day ago
  • $25 - $25.5 per hour

     ...Description Patient Service Representative - Poway and La Jolla...  ...check in, answering questions, coordinating with referring physicians,...  ...physician offices to coordinate care and clarify orders. Answer...  ...reviews ~ Comprehensive medical, dental, and vision coverage... 
    Daily paid
    Full time
    Part time
    Work at office
    Night shift
    Weekend work

    Imaging Healthcare

    Poway, CA
    5 days ago
  •  ...Overview We are seeking experienced Patient Billing Customer Service Representatives...  ...billing, insurance, revenue cycle, or medical office operations Understanding of medical...  ..., and working within departments that care for vulnerable populations, such as,... 
    Work at office
    Local area
    Remote work

    Medix

    Poway, CA
    1 day ago
  •  ...by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder...  ...seeking recovery from substance use disorders. The Care Coordinator II, Special Projects (SP) provides comprehensive... 
    Weekend work

    HealthRIGHT 360

    Escondido, CA
    15 hours ago
  • Oakmont Management Group seeks a Resident Care Coordinator for its community in Escondido, California. This role requires coordination of resident...  ...one year of supervisory experience. Benefits include medical, dental, vision, and a 401(k) savings plan. Join a passionate... 

    Oakmont Management Group

    Escondido, CA
    3 days ago
  • $25 per hour

     ...Senior Living in California seeks a dedicated Resident Care Coordinator for Alzheimer’s patients. In this role, you will communicate with healthcare professionals...  ...of $25 per hour and includes various benefits such as medical, dental, vision, and a 401(k) Savings Plan with company... 
    Hourly pay
    Flexible hours

    Oakmont Senior Living

    Escondido, CA
    2 days ago
  •  ...Auto Body Excellence in Poway is looking to add a receptionist / customer service representative to our team. Auto Body office experience...  ...related duties as assigned We are open Monday-Friday 8am-5pm. Medical insurance and 401k are available. If you are interested in... 
    Work at office
    Immediate start
    Monday to Friday

    Auto Body Excellence

    Poway, CA
    2 days ago
  • $24.95 - $34.93 per hour

     ...of the way, with the care you need for each of life...  ...we serve over 414,995 medical, dental, and...  ...have you. The Lead Patient Services Representative...  ...scheduling assignments, coordinating workflows, and assigning...  ...Holidays including two Floating Holidays of your choosing... 
    Hourly pay
    Daily paid
    Work at office

    Neighborhood Healthcare

    Escondido, CA
    2 days ago
  • $18 - $20 per hour

     ...Receptionist Hot Job Toyota of Poway - Poway, CA 92064 Overview Salary Range $18.00 - $20.00 Hourly Description A person working as a cashier, receptionist, or general office position has the following essential duties (with others assigned as needed... 
    Hourly pay
    Work at office

    Premier Automotive

    Poway, CA
    4 days ago
  •  ...families through transformative mental health care and educational services. Our vision is...  ...Health Insurance (Medical, Dental, Vision, Pet)Retirement Savings...  ...inclusion of natural supportsDevelops, coordinates, and ensures the implementation of the client... 
    Internship
    Local area
    Trial period
    Afternoon shift

    SAN-Diego-Center-For-Childre

    Escondido, CA
    2 days ago
  • Palomar Health in Poway, California, is seeking a Registered Nurse responsible for coordinating patient care and supervising related clinical activities. The role includes working within a team and ensuring adherence to nursing standards. Applicants should have at least... 

    Palomar Health

    Poway, CA
    2 days ago
  • $19 per hour

     ...Park at Otay Ranch in Escondido is looking for an Activity Coordinator for Memory Care to assist in providing creative, engaging activities for...  ...at $19.00 per hour with comprehensive benefits including medical, dental, and a 401(k) plan. #J-18808-Ljbffr Ivy Park at Otay... 
    Hourly pay

    Ivy Park at Otay Ranch

    Escondido, CA
    4 days ago
  • Palomar Health in Escondido, California, is looking for a dedicated Registered Nurse to provide coordinated nursing care for patients. Responsibilities include managing clinical activities and supervising nursing staff while adhering to professional standards and California... 

    Palomar Health

    Escondido, CA
    2 days ago
  •  ...seeking a Registered Nurse for the Intensive Care Unit in Escondido, California. The role involves delivering coordinated nursing care and supervising nursing personnel...  ...emphasizes adherence to nursing standards and patient care protocols. #J-18808-Ljbffr Palomar Health

    Palomar Health

    Escondido, CA
    2 days ago
  •  ...in Escondido, California is seeking a Healthcare Coordinator to collaborate with Dentists and ensure patients understand their financial options for treatment....  ...keeping patient records confidential. Benefits include medical insurance, paid time off, and 401K. #J-18808-... 

    PDS Health

    Escondido, CA
    1 day ago
  • HealthRIGHT 360 is looking for a Care Coordinator II to provide comprehensive support to clients at North County Serenity House. This position involves direct client interaction, documentation, and case management in a collaborative environment to promote health and recovery... 

    HealthRIGHT 360

    Escondido, CA
    15 hours ago
  • Physicians Eyecare Group is seeking a Floating Assistant Sales Manager to lead teams in driving sales performance at various locations. Ideal...  ...benefits. If you are flexible, proactive, and ready to make eye care easy and accessible, we want to hear from you! #J-18808-Ljbffr... 
    Hourly pay
    Flexible hours

    Physicians Eyecare Group

    Escondido, CA
    2 days ago
  • Now Optics is seeking a Floating Assistant Sales Manager in Escondido, California. In this role, you will drive sales, support management...  ...Enjoy competitive wages and comprehensive benefits, including medical coverage, paid time off, and free eyeglasses. #J-18808-Ljbffr... 

    Now Optics

    Escondido, CA
    2 days ago
  • $229.1k - $385k

     ...health organization in Poway, California is seeking a qualified medical professional (MD or DO) to join their team. This role involves...  ...treatments, conducting physical examinations, and maintaining patient care standards. The ideal candidate should possess a CA Medical... 

    Neighborhood Healthcare

    Poway, CA
    4 days ago
  • $229.1k - $385k

     ...Poway, California is seeking a Neighborhood Physician to oversee patient care and health management. Responsibilities include administering...  ..., and providing prenatal care. Ideal candidates will hold a medical degree, have a valid California medical license, and be board-... 

    Nhcare

    Poway, CA
    2 days ago
  • Palomar Health in Escondido, California is seeking a Registered Nurse to deliver coordinated nursing care and manage clinical activities within a unit. Candidates should have at least 1 year of RN experience in critical care or specialty areas and a current CA RN License... 

    Palomar Health

    Escondido, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Medical Receptionist | Patient Care Coordinator Float. Be the first to apply!