Business Development Representative - Lincoln of Naples

Business Development Representative - Lincoln of Naples Job Description Business Development Specialist Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey. Position Overview: We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions. Key Responsibilities: Respond to internet leads, phone calls, and chats in a timely and professional manner Schedule appointments and follow up on missed opportunities Maintain detailed records of all communications and customer interactions Collaborate with the sales team to drive showroom traffic and sales Meet daily and weekly communication and appointment-setting targets Stay up to date on product knowledge and dealership promotions Why Germain? At Germain Automotive Partnership, we don’t just sell cars — we create experiences. As part of our BDC team, you’ll: At the heart of the guest experience , helping people navigate one of the biggest purchases of their lives. Join a team that values collaboration, energy, and results — your voice and ideas matter. Receive ongoing training, mentorship, and opportunities for growth , both in your role and your career. Work in a fast-paced, rewarding environment where your efforts directly impact success. Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture. Base salary: $26,000 annually Additional earnings: Tiered bonus/commission structure based on performance! Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT! Medical Insurance Vision Insurance Weekly Pay 401K Life Insurance Short and Long-term Disability Insurance Paid time off (Accrued after 90 days) Employee Discounts State of the art technology Location(s) 1345 Auto Mall Parkway, Columbus, Ohio 43228, United States Requirements Basic MS Office knowledge; computer software and internet proficiency Strong communication skills via phone, email, and text Self-motivated, organized, and detail-oriented Ability to work in a fast-paced, team-oriented environment Previous experience in sales, customer service, or BDC preferred Certification in product knowledge is a plus Bilingualism is not required but can be very helpful. A valid driver's license is required. Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required. EEO is the Law #J-18808-Ljbffr Joingermain