Supervisor, Center of Excellence

Job Description:

Company Description:

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.?We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of?outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

Supervisor, Global Supply Chain Center of Excellence

Overview

The Global Supply Chain Center of Excellence (COE) is seeking a highly motivated and detail-oriented Supervisor to help advance critical areas of our global risk strategy. First, this role plays a central part in shaping and executing our Supply Chain Human Rights program, driving program improvements, and ensuring alignment with global standards. In addition, the Supervisor may provide some support in our partnership with Global Cyber Security, coordinating efforts to strengthen supplier cybersecurity awareness, assessments, and compliance. Together, these responsibilities support a more resilient, ethical, and secure global supply chain.

Success in this role requires exceptional communication skills and the ability to collaborate effectively with colleagues and stakeholders across regions, cultures, and levels of the organization - from senior leadership to frontline suppliers.

Duties

Key Responsibilities

Supply Chain Human Rights Program (Primary Focus)

• Support the development, refinement, and execution of the Supply Chain Human Rights strategy, ensuring alignment with global standards and internal priorities.

• Lead and coordinate program updates, including digital platform transitions, process enhancements, and scheme revisions.

• Build and maintain reporting dashboards, metrics, and insights for internal teams, senior leadership, and external stakeholders.

• Partner with internal subject matter experts to ensure program requirements are clearly communicated, operationalized, and continuously improved.

• Monitor emerging regulations, industry trends, and best practices to inform program evolution.

• Communicate program expectations and updates clearly to suppliers and global business partners.

Cybersecurity Partnership & Supplier Risk

• Serve as the primary liaison between Global Supply Chain and Global Cyber Security.

• Ensure Cyber Security initiatives, requirements, and tools are effectively translated and integrated into supply chain processes.

• Partner with Cyber Security to review upcoming roadmap items and provide supply chain specific insights to help shape implementation plans.

Global Collaboration & Stakeholder Engagement

• Build strong working relationships with colleagues across regions, time zones, and functions to ensure consistent program execution.

• Communicate effectively with all levels of the business, including senior leadership, operational teams, and external suppliers.

• Facilitate cross functional discussions, workshops, and training sessions to drive alignment and adoption of program requirements.

• Represent the Global Supply Chain COE team in global forums, meetings, and initiatives.

Operational Excellence & Program Leadership

• Lead project teams or workstreams to deliver program objectives on time and with high quality.

• Develop and maintain documentation, workflows, and training materials to support program adoption and consistency.

• Identify opportunities to streamline processes, enhance data quality, and improve the overall supplier risk management experience.

• Support internal reviews, compliance remediations, and stakeholder inquiries.

Qualifications

Required

• Experience in supply chain, compliance, sustainability, human rights, cybersecurity, or related fields.

• Strong analytical and reporting skills, with the ability to translate data into insights and recommendations.

• Demonstrated ability to communicate clearly and confidently with diverse audiences, including senior leadership, cross functional teams, and suppliers.

• Proven ability to collaborate across global teams and navigate cultural and regional differences.

• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience with supplier risk management programs or digital compliance platforms.

• Knowledge of human rights frameworks (e.g., UNGPs, OECD Guidelines), ESG standards, or cybersecurity risk principles.

• Familiarity with global supply chain operations and regulatory landscapes.

• Prior supervisory or project leadership experience.

What Success Looks Like

• A well-executed and continuously improving Supply Chain Human Rights program.

• Strong, proactive partnership with Global Cyber Security and clear supplier engagement.

• High quality reporting and insights that inform leadership decisions.

• Smooth transitions during digital upgrades, program changes, and new requirement rollouts.

• Strong global relationships and clear communication across all levels of the business.

• A more resilient, ethical, and secure global supply chain.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: No

Benefits Eligible: Yes

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Salary Range

The expected salary range for this role is $93,208.00 - $116,510.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance; a 401(k) plan; adoption assistance program; educational assistance program; flexible ways of working; and time off policies (including sick leave, parental leave, and vacation/PTO). McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io . Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 3416