Admissions & Enrollment Specialist II - (FT - 37.5hrs)

River Valley Community College Enrollment Coordinator

This position will remain open until filled or at the discretion of River Valley Community College.

CCSNH has established employer status within the New England states (Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island). In compliance with CCSNH policies and state regulations, eligibility for employment within CCSNH and its institutions requires residency within a New England state.

Scope Of Work

Experienced paraprofessional and technical role. Coordinates a wide range of admissions and enrollment processes. Maintains student applications and records. Utilizes various software and digital platforms. College enrollment projections and admissions goals. This position shall engage in enrollment activities within the RVCC catchment area and shall report to the Director of Enrollment and Marketing at River Valley Community College.

Accountabilities

• Responsible for all recruiting activities including developing and generating various activities and College sponsored recruitment events to attract students, educate the public, and support the College's enrollment and admissions goals with a focus on traditional age students and adult markets such as: incumbent workers, underemployed, unemployed, and non-traditional; informs current and potential students, families and the community about student services and application process through open houses, express admissions events, information sessions, student orientation, etc..
• Follows up on prospective student leads via email and other means of communication.
• Maintains current knowledge of student and academic programs, guidelines, policies, and procedures.
• Assists in the preparation and/or revision of informational and promotional materials and forms related to admissions.
• Works collaboratively with other offices integral to the admissions office, including academic affairs, advising, the bursar, financial aid, and the registrar.
• Generates new markets and interested groups; develops relationships with school guidance counselors, facilitates open house programs, and speaks at schools, community organizations, college fairs and job fairs.
• Provides office coverage and responds to inquiries from potential applicants, current applicants and public inquiries, in person, via phone, or by electronic means; and prepares weekly reports based upon recruitment activities and schedules activities a month in advance.
• Develops and maintains information files on prospective and current students and admissions data; tracks and follows up on these as necessary.
• Processes student admissions applications.
• Performs various administrative tasks such as: annual work plans, generating letters, maintaining student files, recruitment logs, preparing potential enrollment and admission reports, prospect lists, and student contact summaries.
• Utilizes various software and databases including but not limited to Banner, MS Office, and other private software; coordinates the electronic processing of recruitment and enrollment activities and information.
• Assists in the development of admissions policies, procedures, and forms to improve students service and office efficiency.
• Responsible for the day-to-day maintenance of admissions and enrollment processes as assigned by your supervisor.
• Complies with all System, College, State and Federal rules and regulations.
• Performs other duties as assigned.

Minimum Qualifications

Education: Associate degree from a recognized college or technical institute with major study in business administration, sales, marketing, public relations, education, counseling, student services, or related field. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Two (2) years' experience in business, and/or education involving college admissions, marketing, promotion, sales involving providing product or program information to others, interviewing, and customer service. Each additional year of approved work experience may be substituted for one year of required formal education.

Desired Qualifications

Strong organizational and sales skills, written and oral communication skills and an ability to work effectively with individuals of diverse cultures. A working knowledge of college or university operations and programs. Ability to work autonomously and a history of innovation.

Special Requirements

This position requires some in-state and out-of-state travel with the ability to workdays, evenings, and weekends.

Recommended Work Traits

Knowledge and understanding of admissions practices and functions. Knowledge of modern office practices, procedures and equipment. Knowledge of English, spelling and arithmetic. Knowledge of the procedures and practices involved in interviewing. Knowledge of office record keeping and reporting. Knowledge of the regulations pertaining to departmental programs. Ability to gather, assemble, correlate and analyze facts and identify existing or potential problems. Ability to contribute to the development of sound operational procedures. Ability to make sound judgment in appraising situations and making routine decisions. Ability to follow specific instructions in gathering facts, data or resources in organizing required information. Ability to make decisions based upon fact-finding interviews within the parameters of the rules and policies of the college. Ability to meet with prospective students and explain programs sponsored by the college or department. Ability to present ideas clearly and effectively. Ability to establish and maintain effective working relationships with other employees and the public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.

Disclaimer Statement: The supplemental job description lists typical examples of work and is not intended to include every job, duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

Offers of employment are contingent upon the successful completion of a background check.