Outreach and Student Recruitment Coordinator - Special Partnerships

Position Summary The Outreach and Recruitment Coordinator – Special Partnerships ensures JobTrain’s career tracks meet enrollment targets by identifying potential students, conducting outreach, and supporting registration. They establish partnerships, track recruitment initiatives, and engage in outreach across the Bay Area. Responsibilities include maintaining client records, generating reports, and participating in events. Strong research, communication, organization, and database skills are required. Major Duties and Responsibilities Conduct ongoing outreach to recruit clients for all JobTrain programs and services, with a particular focus on assigned career training program(s). This includes but is not limited to: Tracking special recruitment initiatives and monitoring the effectiveness of various recruitment strategies and campaigns. Remaining abreast of upcoming course start dates and planning outreach and recruitment efforts accordingly with select community partners. Building and maintaining relationships with partner organizations, attending meetings, providing case updates and reports, and identifying new partners for recruitment. Canvas and distributing flyers in assigned geographic areas as needed. Responding to inquiries from the public and community organizations with information and materials, as appropriate. Providing special presentations to community partners including staff and clients. Representing JobTrain at outreach events, including occasional evening and weekend events, and attending community stakeholder meetings as JobTrain Representative. Seeking out and participating in opportunities to promote JobTrain programs and services. Guide clients through the assessment process (if applicable). Communicate with Community partner if difficulty occurs on assessment. Assist clients with completion of application (intake form) and submission of documents, and communicate with Community partner for any challenges. If clients’ assessment scores are not sufficient for program enrollment, coordinate with assessment lead. Ensure clients are transitioned to the appropriate Career Development Specialist after meeting all registration and assessment requirements. Provide enrollment updates to Community Partner. Answer additional questions or help with any aspect of the registration process as needed, collaborating effectively with appropriate JobTrain staff. Maintain timely and accurate client and outreach records in Salesforce database, including notes on all contacts, ensuring all required steps and information have been collected. Generate up-to-date regular and ad‑hoc reports to monitor and inform others on client progress and outreach activity. Travel to relevant events and meetings in Bay Area as needed; travel could be up to 30 miles each way. Assist with other administrative duties, including providing breaks to the front‑desk receptionist. Partner with JobTrain staff to provide input/feedback to document and proactively and continuously improve career development and JobTrain processes. Assist with training of new outreach staff as needed. Qualifications Three or more years of experience as an outreach coordinator (or relevant experience) and a proven track record of meeting all responsibilities of the role. Knowledge, Skills, and Abilities Job Knowledge – Relevant and up-to-date intermediate administrative skills. Client Orientation – Able to identify and act upon the needs of diverse clients, partners, and staff with a service orientation to maximize impact. Dependable and Detail Oriented – Punctual and dependable for work and events, performing duties with strong attention to detail in a timely manner. Organization Skills – Ability to multi‑task and follow processes, policies, and procedures in an organized manner, set priorities and meet goals and objectives. Communication Skills – Ability to communicate professionally, verbally and in writing with integrity, comfortably making presentations to external groups and working one‑on‑one in a supportive manner with clients. Collaboration / Teamwork – Ability to effectively collaborate with internal and external partners, respectfully engage with diverse populations, and work independently or as a member of a team. Technology – Strong intermediate level knowledge of MS Office (Excel, Word, Outlook, Teams, PowerPoint) and database technology (Salesforce experience a plus). COVID‑19 Certification JobTrain requires that all employees be fully vaccinated against COVID‑19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law. Compensation and Benefits JobTrain offers a competitive pay and benefits package including health insurance, dental insurance, vision, paid holidays, paid winter break, paid time off, a retirement program employer match, long‑term disability and life insurance. The anticipated hiring range is $31 per hour. #J-18808-Ljbffr