Manager, Business Operations

Location Remote, minimum 50% travel. Company Overview AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. We partner with physicians and health systems to deliver high‑quality care across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology, and orthopedics. Position Summary This staff role, with no line authority, is responsible for creating and monitoring standard policies and procedures for patient billing and collections, ensuring HIPAA privacy compliance for assigned entities, and serving as a key member of the Revenue Management Team. Work Schedule Remote with minimum 50% travel. Essential Responsibilities Establish standard, agreed‑upon patient billing and collections processes for the region. Act as subject‑matter expert on all matters relating to billing and collections. Support, update, and advise internal and external customers on billing and collections issues. Recommend and implement improvements to billing and collection processes and monitor progress. Stay current on federal, state, and local rules, regulations, and laws affecting patient billing and collection activities. Develop and implement policies and procedures to ensure timely billing and collections of fees for services rendered. Train ambulatory surgery centers (ASCs) on proper business‑office policies and procedures. Annual assessment of business‑office policies and processes. Assess performance of billing systems. Identify, train, and implement preferred billing systems at centers. Assist in management of HIPAA, compliance, licensure, and chart audits. Assist ASCs in performing quarterly and/or annual statistical reports or forms required by the state or AMSURG. Monitor claims periodically to ensure compliance with Medicare rules and regulations. Remediate results of periodic chart audits conducted by internal assurance. Assist in performing HIPAA audits for AMSURG. Remain alert to new business opportunities. Evaluate billing and collection systems of potential acquisitions and provide written reports with findings and recommendations. Perform additional duties as assigned. Qualifications Mathematical Skills: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages. Language Skills: Understand, read, write, and speak English; analyze and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write business correspondence; present information and interact professionally with managers, employees, clients, vendors, and the public. Reasoning Ability: Recognize and define problems, collect data, establish facts, draw valid conclusions, correct errors; understand and interpret basic financial data; interpret a variety of instructions and deal with abstract and concrete variables. Other Qualifications: Handle multiple simultaneous tasks; work well with others; strong verbal and written communication; detail oriented and organized; maintain confidentiality; exercise good judgment and lead others positively; flexible schedule availability for occasional evenings and weekends. Minimum 5 years of healthcare billing experience; bachelor’s degree in business or related field; knowledge of ambulatory surgery center operations preferred. Education/Experience Bachelor's degree in Business from an accredited college or university, or equivalent experience. Minimum of 5 years of healthcare billing experience; knowledge of ambulatory surgery center operations preferred. Benefits Health and welfare benefits including medical, dental, vision, life, disability, healthcare FSA, dependent care FSA, limited healthcare FSA, transportation and parking FSA, HSA, and a matching 401(k) plan. Paid time off, 9 observed holidays, and paid family leave. PTO accrues each pay period; employees may earn between 20 and 25 days per calendar year. Equal Opportunity Employer Statement AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered without regard to age, race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information, or any other status protected under applicable federal, state, or local laws. #J-18808-Ljbffr AMSURG