ICWA Manager

ICWA Manager

Reports to: Social Services Director

Salary Range: $80,000 – $90,000 Annually

Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays

Classification: Exempt, Full-Time

Location: Onsite – Remote or hybrid work arrangements are not permitted

Job Summary

Under the direction of the Social Services Director, the ICWA Manager is responsible for managing the day-to-day operations of the Indian Child Welfare Act (ICWA) Department. This position administers a comprehensive social service delivery system through delegation to ICWA staff, ensuring compliance with Tribal, state, and federal laws. The ICWA Manager provides leadership, oversight, and coordination of services to protect the best interests of Native children and families while preserving their connection to tribal heritage and community.

Essential Duties and Responsibilities

• Supervises and mentors ICWA staff, providing direction, training, and performance feedback.
• Prepares and approves employee performance evaluations for ICWA department staff. Coordinates with other Tribal departments to support the Tribe's mission and strategic goals.
• Develops and implements ICWA Department policies and procedures consistent with PRCI standards.
• Serves as a primary contact for cases involving Native children, coordinating with agencies, courts, and families. Prepares and maintains detailed case records, summaries, and reports as required.
• Maintains effective working relationships with schools, agencies, and community organizations.
• Supports the coordination of Family Team Meetings and case staffing reviews.
• Manages departmental budget and financial operations in coordination with the Social Services Director and Finance Department. Upholds confidentiality and professionalism in all matters.
• Performs other duties as assigned by the Social Services Director and/or Tribal Administrator.
• Represents the ICWA Department at meetings, trainings, and community events as assigned.
• Oversees case management documentation to ensure confidentiality and compliance with standards.
• Assists with updating and maintaining the Tribal ICWA resource manual.
• Participates in statewide committees, workgroups, and professional networks to strengthen services.
• Provides technical assistance to social service agencies, attorneys, and other partners regarding ICWA compliance.
• Ensures compliance with the Indian Child Welfare Act and related laws.
• Prepares and presents operational and programmatic recommendations to the Social Services Director.
• Provides leadership and motivation to ensure department goals and objectives are achieved.
• Manages and prioritizes staff workflow, case assignments, and departmental operations.

Required Knowledge, Skills, and Abilities

• Strong knowledge of the Indian Child Welfare Act and related child welfare laws.
• Ability to work effectively with families, courts, and social service agencies.
• Demonstrated commitment to serving Tribal communities and preserving cultural values.
• Strong client service orientation and ability to work with individuals facing complex challenges.
• Ability to maintain confidentiality, prioritize workload, and meet deadlines.
• Proficiency in Microsoft Office Suite and related applications.
• Knowledge of trauma-informed care, harm reduction, and family-centered practices.
• Strong written and verbal communication skills.
• Excellent leadership, supervision, and organizational skills.

Minimum Qualifications

• Bachelor's Degree in Social Work, Psychology, or a closely related field, or a minimum of five years of experience working in a social service organization providing case management supervision.
• Experience working with Native American families and Tribal programs preferred.
• Must successfully complete a background investigation and pre-employment drug/alcohol screen.
• Must possess a valid driver's license.
• Minimum of two years of experience in human services, social work, or a related field.

Application Process

To apply, please submit the following materials:

• Completed application form
• Current resume
• Documentation of higher education
• Verification of Tribal enrollment (required if claiming Tribal or Indian Preference)

Submission Instructions

Applications may be submitted on-line, by walk-in, or regular mail. Please send all materials to:

Human Resources Department P.O. Box 2226 Oakhurst, CA 93644

In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines.