Director of Risk - PERM

Risk Governance & Compliance
• Ensure compliance with applicable laws/regulations and uphold high performance standards across risk management activities.
• Partner with Enterprise Risk Management (ERM) to align risk strategy with business objectives and risk appetite.
Claims & Incident Management
• Oversee investigation and documentation of accidents and injuries with Safety and Legal; prepare materials/evidence for hearings, litigation, and insurance investigations.
• Direct workers' compensation strategy and administration in a self-insured, heavily unionized, heavy industry environment; spend time with defense counsel on claim strategy, reserving, and resolution.
• Lead auto liability risk strategy for a large fleet of heavy trucks; reduce frequency/severity and improve recoveries.
• Guide Third-Party Administrators (TPAs) via SLAs, audits, file reviews, and continuous performance monitoring; set expectations for reserving, subrogation, and cycle-time improvements.
Insurance Programs & Captive
• Manage workers' compensation, liability, property/casualty, executive liability (D&O/E&O), and surety bond programs, including structure, placement, renewals, and analytics.
• Oversee administration and governance of the captive insurance company, including compliance, reporting, and performance.
Litigation, Recovery & External Relationships
• Coordinate with outside counsel and represent the company at mediations, settlement conferences, and trials as needed.
• Lead claims submissions and insurance recoveries, including coverage advocacy and subrogation actions.
• Manage broker and carrier relationships; negotiate compensation/fees and coverage terms; treat external partners as true extensions of the department.
Analytics, Prevention & Enablement
• Analyze claims and loss trends to evaluate program efficacy; implement preventive strategies to reduce lost time, frequency/severity, and total cost of risk (TCOR).
• Research laws, regulations, and market trends; recommend policy/process changes to minimize losses.
• Develop and deliver training for field and operating company personnel on WC and risk programs.
• Prepare reporting and presentations for executive leadership and the Board, including claim trends, payments, reserves, and strategic risk topics (financial, operational, technology).
Other
• Travel for site visits, claims reviews, hearings, and broker/carrier meetings as needed.
• Perform other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 10+ years of progressive experience in risk management with direct ownership of workers' compensation, auto liability, general liability, and property/casualty programs.
• Demonstrated experience in a heavy industry environment, ideally with large fleets and physically demanding operations.
• Hands-on workers' compensation expertise in a self insured and heavily unionized setting, including close collaboration with defense counsel and claims strategy oversight.
• Proven leadership of claims administration, including directing Third Party Administrators (TPAs), setting SLAs, conducting file reviews, and driving outcomes.
• Experience managing insurance programs and renewals, including broker and carrier relationships, coverage negotiations, and cost control.
• Strong analytical capability to evaluate claims trends, reserves, loss drivers, and total cost of risk, and translate insights into action.
• Executive level communication skills, with the ability to present complex risk and claims information to senior leadership and interact with the Board.
• Project management and people leadership experience, including oversight of internal staff and external partners (brokers, TPAs, carriers, counsel).
• High school diploma or GED.


Nice to Have Skills & Experience
• Bachelor's degree in Risk Management, Business, Finance, or a related field.
• ARM (Associate in Risk Management) certification; CPCU, AIC, or similar credentials are a plus.
• Experience with captive insurance programs, including governance, reporting, and performance monitoring.
• Background in waste & recycling, transportation, utilities, construction, logistics, or similarly regulated, safety sensitive industries.
• California jurisdiction experience, particularly with WC and auto liability exposure in large metro areas (e.g., San Francisco).
• Familiarity with Enterprise Risk Management (ERM) frameworks and alignment of risk strategy with business objectives.
• Experience partnering closely with Safety, People & Culture, Operations, Legal, and Finance in an operationally immersive organization.
• Prior exposure to Board level reporting on claims performance, strategic risk, and insurance program outcomes.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.