Product Manager - Global Banking Platform

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. As a Product Manager in Consumer and Community Banking Operations - Global Banking Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Defines product strategy and vision to maximize customer and business value. Leads discovery and market research, translating insights into a prioritized roadmap. Owns and continuously refines the product backlog to align delivery with strategic outcomes. Establishes a metrics framework and tracks success measures (cost, features/functionality, risk posture, reliability). Partners with product teams to intake and manage new feature/enhancement requests through delivery. Coordinates across upstream/downstream stakeholders to assess impacts, document changes, and drive aligned execution. Drives GBP onboarding and core capability adoption; influences quarterly planning (Jira/Jira Align) and ensures clear communications (status updates, release notes, production issue engagement with L&C/Controls) Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Bachelor’s degree in CS/Software Engineering (or equivalent experience) with deep expertise in APIs, events, and event-driven architecture. 10+ years of experience (or equivalent expertise) in the banking domain. Strong API design skills and hands‑on understanding of Kafka-based event streaming. Advanced knowledge of the product development lifecycle, solution design, and data analytics. Proven ability to lead end-to-end product lifecycle work (discovery, ideation, strategy, requirements, value management). 2+ years of core banking experience, preferably in a product management role; exposure to cloud, domain-driven design, and event-driven systems. Strong SDLC and QA methodology knowledge, with excellent analytical/problem‑solving, communication/collaboration, and self‑management skills. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Experience working in agile/scrum teams Strong knowledge of banking products including deposit accounts, loans, and card reward programs #J-18808-Ljbffr JPMorgan Chase & Co.