Remote Collections Specialist

$17 - $20 per hour

NES1

Description

Please note : This is a fully remote position open to candidates located anywhere in the United States except for residents of Alaska, California, Connecticut, Hawaii, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and Washington DC. Additionally, candidates in Ohio must reside at least 50 miles away from our Solon, OH office to be eligible.

Join an Award-Winning team at National Enterprise Systems!

Due to an abundance of high-quality work, National Enterprise Systems is seeking motivated individuals with minimum two years debt collections experience and strong negotiation skills to WORK FROM HOME. If you are driven, enjoy helping people resolve issues, and want control over your earning potential, this opportunity is for you.

What We Offer:

Base Pay : $17-20/hr. (based on experience) plus monthly performance bonuses with no earnings cap
Schedule : 3 days: 8:00 AM - 4:30 PM EDT, 2 days: 10:30 AM - 7:00PM EDT. Monday - Friday.
Paid training
Full benefits package including medical, dental, vision, 401k, paid personal and vacation time off
Paid holidays

Responsibilities:

Contact individuals by phone to discuss and resolve past-due accounts
Use negotiation and customer service skills to find creative payment solutions
Maintain accurate and detailed records of interactions and outcomes
Ensure a high level of customer service while complying with all applicable regulations
Apply techniques offered in training and coaching to improve performance and meet goals

Requirements

Technical Requirements:

Equipment will be provided

Internet Connection Requirements:

Must have a reliable, high-speed broadband internet connection with a wired or fiber-optic connection. Satellite, DSL, Fixed Wireless, or Cellular Home internet connections are not acceptable.

- Download > 100 Mbps
- Upload > 20 Mbps
- Latency < 50 ms

Qualifications:

Excellent customer service, communication and listening skills
Ability to negotiate and be assertive and professional at all times
General computer knowledge and typing skills
Capability to adhere to schedule requirements
Minimum 2 years debt collection experience
High School Diploma or equivalent

Apply

Vacancy posted 21 hours ago

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