Account Executive, Premium & Memberships Sales

Account Executive In Premium And Memberships Sales

Austin FC joined Major League Soccer (MLS) as the League's 27th club in January 2019. Austin FC officially began competing in MLS in April 2021, and in the 2025 season qualified for the MLS Cup Playoffs while also reaching and hosting the final of the U.S. Open Cup. Austin FC plays its home matches at Q2 Stadium, a 100% privately financed, state-of-the-art stadium which earned certification as a zero-waste venue in 2024. Austin FC sold out all 88 MLS home matches it played at Q2 Stadium during its first five season in the league, including three home MLS Cup Playoff matches. Austin FC is actively seeking a driven and motivated Account Executive in Premium and Memberships Sales who will focus on driving season ticket sales by building and maintaining relationships with prospective and existing fans, utilizing outbound prospecting, referrals, and personalized sales strategies to meet revenue goals. In this role, you will prospect, build relationships, and drive season ticket sales from initial outreach through close, while delivering exceptional customer experience and consistently achieving individual and team sales goals. While this position will focus on individual season ticket sales, a successful Account Executive will be able to sell other ticketing products including group tickets and hospitality. This position will be based in Austin, TX and the role will be in-person at Austin FC's business office.

Are you someone that:

• Has a positive attitude, strong work ethic and passion for selling?
• Is energized by pursuing and closing high value sales opportunities?
• Is goal oriented and driven to succeed?
• Is motivated by understanding a client's needs and has persuasive one-to-one communication?
• Thrives in a culture of high performance and continuous improvement that values learning and quality?
• Thrives in a competitive environment?
• Is agile and can build personal connection quickly and maintain fan relationships?
• Is confident discussing significant financial investments and asking prospects for their business?
• Is confident in his/her sales abilities and can build credibility and communicate effectively with executives, business owners, and corporate decision makers?
• Is curious and skilled at uncovering a prospect's business objectives, entertainment needs, budget and timeline?
• Can articulate value beyond price, seat location and amenities?

You will:

• Generate new premium and season ticket business through proactive outbound prospecting, cold calling, referrals, networking, face-to-face meetings, relationship development and lead follow-up;
• Sell multi-year, full-season, and premium ticket memberships while consistently achieving individual and team revenue goals;
• Sell select premium products requiring multi-year contractual commitments and clearly communicating annual investment, total contract value, contract length, payment obligations, benefits, and long-term value to prospective clients;
• Build and maintain strong relationships with prospective and existing ticket members through consultative and personalized sales strategies;
• Manage and maintain a sales pipeline from initial prospecting through closing, utilizing CRM and ticketing systems to track activity and account information including opportunity value, product interest, decision makers, sales stage, next steps, expected close date, and other information necessary to maintain an accurate sales forecast;
• Develop customized recommendations and sales presentations that connect Austin FC's premium and membership offerings to each prospect's specific needs and objectives;
• Conduct stadium tours, premium space visits, seat-view appointments, virtual presentations, and off-site meetings designed to advance prospects through the sales process and showcase seating options and membership benefits;
• Drive account retention and revenue growth through season ticket renewals, upgrades, relocations, and additional ticket opportunities;
• Deliver exceptional customer service and fan engagement throughout the sales process while developing long-term relationships with ticket members;
• Support team initiatives by selling other ticketing inventory.

You have:

• Bachelor's Degree required
• Prior sports and entertainment industry experience a plus, but not required
• A solid track record in prospecting and selling by being able to identify and rapidly work a larger pool of individual prospects
• Demonstrated sales experience with a proven record of consistently meeting or exceeding goals and strategic objectives
• Comfortability and confidence in making outbound calls, attending industry events, and initiating conversations with decision makers
• High proficiency in relationship building, relationship management and networking skills
• Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans
• A commitment to diversity and inclusion both internally and externally
• Demonstrated ability to communicate effectively using a variety of media with diverse audiences
• English language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages even better
• An outstanding work ethic and attention to detail
• Proficiency in Microsoft applications and CRM systems. Proficiency in Salesforce/Microsoft Dynamics a plus

Other details:

• It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.
• All selected candidates are subject to passing a background check prior to employment.
• Hours are variable and can easily include early mornings, evenings, weekends and some holidays in addition to the traditional Monday through Friday hours.