Jr. Relationship Manager

Job Description

Job Description

Position Summary: The Junior Relationship Manager will support the USD Cash Clearing team within New York. The role supports Relationship Managers in the day-to-day management of financial institution clients, including client inquiries, onboarding and KYC, clearing activities, compliance and controls, and internal governance. The position will also act as back-up for Relationship Managers as needed.

Key Responsibilities :
• Support Relationship Managers in the day-to-day coverage of financial institution clients and act as back-up as needed.
• Handle client inquiries and coordinate with Client Service and other internal teams on investigations, transaction status requests and audit confirmations.
• Coordinate account opening, including the collection of KYC documentation and preparation of account opening forms.
• Prepare client documentation related to pricing updates and maintain accurate client information in internal systems.
• Manage overdraft limit requests and periodic renewals in accordance with existing policies.
• Support Correspondent Banking Management on clearing services and optimization and automation initiatives.
• Support internal governance, including committee coordination, periodic client reviews, KYC renewals and required documentation.
• Prepare Business Reviews for Relationship Manager review and contribute to manual updates.
• Assist Compliance with client activity reviews, client file updates and matters related to payment activity, OFAC and BSA.
• Support internal and external regulatory and audit inquiries and related remediation activities.
• Assist with updates to procedures and policies applicable to and perform relevant periodic controls.
• Support ad hoc projects as needed.

Required Qualifications:
• Prior experience in banking, transaction banking, payments, or financial institution client coverage.
• Understanding of AML and Compliance procedures in a banking environment.
• Working knowledge of KYC requirements for financial institutions.
• Understanding of payment systems and banking/payment operations.
• Strong written and verbal communication skills with a client-oriented approach.
• Ability to work independently, manage priorities and meet deadlines in a fast-paced environment.
• Strong Excel skills and proficiency with Microsoft Office applications.
• Strong attention to detail and ability to work effectively with multiple internal stakeholders.

Preferred Qualifications:
• Prior experience with wire transfers or payment processing.
• Experience in correspondent banking, cash clearing, or USD payments.
• Experience supporting financial institution clients in a banking environment.
• Experience working with KYC, Compliance, or payment-related controls.

Language Requirements: English Only Required