Program Manager Senior - Quality Program & Governance

Quality Program Manager

This position provides leadership and oversight for enterprise-wide quality program management activities that support quality improvement, accreditation readiness, regulatory compliance, and strategic priorities across all lines of business. The role partners with leaders and stakeholders across the organization to strengthen quality governance, oversee quality committees and work plans, ensure compliance with NCQA, CMS, DHS, MDH, and other regulatory and accreditation requirements, and drive continuous improvement through effective planning, monitoring, documentation, and cross-functional collaboration.

Drive the development and documentation of design, requirements and implementation of multiple strategic programs.

Maintain strategic relationships and partner with key resources, both internal and external, to support the design and ensure market, member, and provider considerations are factored into the design.

Support the business decision making process to ensure capabilities, systems and processes meet market expectations and that alternate approaches are vetted and explored.

Support the ongoing program management work of multiple programs to ensure the strategy is in alignment to solutions put forth through skills of influence.

Manage and monitor multiple appropriate metrics, perform data analysis and evaluation for each initiative.

Continually update program or project plans, timelines and deliverables while coordinating multiple sub-processes to expand and/or improve programs.

Manage multiple communication plans in conjunction with leadership and to support initiatives, including status and progress updates.

Stay abreast of changes in the rapidly evolving health care marketplace.

Performs additional responsibilities consistent with the scope and level of the role, as assigned.

5+ years of related project/program management professional experience.

Bachelor's degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.

Hybrid

$90,800.00 - $120,300.00 - $149,800.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.