BILLING & INVOICING COORDINATOR, SALES

Description

Are you a private, introspective person who cannot sit down to watch a movie or find time to relax with friends because you feel there is so much that needs to be finished today? Do you find yourself impatient because you have to get on with unfinished work at hand? Do you find it easy to voice your opinions on issues that concern you? Do you tend to do things only one way because to you it is the most accurate way to get it done? Do you like to fully explain things using data? Do you prefer following processes that are by the book rather than managing people?

If this sounds like you, then we need to talk...

Frazer, a leading builder of emergency medical vehicles, is currently seeking a Billing & Invoicing Coordinator to join our team. The Billing & Invoicing Coordinator at Frazer reports to the Sales Operations Manager, and is responsible for collaborating with sales, other departments, customers and dealers for the purpose of maintaining accounts receivable. Responsible for invoice generation, tracking payment status, keeping meticulous records, resolving discrepancies and ensuring dealer payment terms are met.

What Does a Week in the Life of the Billing & Invoicing Coordinator Look Like?

1. Ensure superior levels of client service in interactions with all levels of clients, dealer partners, vendors and Frazer employees.
2. Clerical activities related to billing and invoicing include:
   
   • Chassis and unit reconciliation
   • Timely submission of requisition requests
   • Chassis and unit invoicing
   • Update Google Sheets and Syteline
3. Coordinate with Dealers to:
   
   
   • Ensure Buyers Orders are received in a timely manner and accurately reflect the customer, make, model and price
   • Generate dealer breakdown during final unit reconciliation
   • Track unit payment to dealer status
   • Ensure Chassis pricing is kept accurate and up to date
   • Update Google Sheets and Syteline
4. Coordinates with Sales to ensure:
   
   
   • Customer billing contact information is kept accurate and up to date
   • Customer payment terms, source and method of payment are accurately reflected on documentation, Google Sheets and in Syteline
   • Conduct research to aid in the investigation of discrepancies and errors
   • Respond to inquiries regarding billing, invoicing and payment status
   • Outstanding payments are followed up on and funds secured
5. Run reports for management as requested
6. Contribute to process improvement initiatives set forth by the department and company

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this role. Duties, responsibilities and activities may change at any time with or without notice.


Required Education and Experience:

1. High School Diploma
2. 3-5 Years of Related Experience
3. Knowledge of Basic Accounting Principles
4. Experience with Google Sheets or Microsoft Excel

Preferred Education and Experience:

1. Associates Degree
2. Experience using Syteline
3. Experience using CRM
4. Google Suite (Sheets, Gmail, Documents)

What's it like to be a part of the Frazer Family?

Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.

What Kind of Employees Thrive at Frazer?

Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.

Safety & Drug Policy

Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.

To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can't pass it, we're not the place for you.

A True Culture

Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!

Employee Driven Benefits

At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.

• Weekly paycheck, so you can shop every Friday!
• Health Care Insurance
• Dental Benefit options
• 401k plan with a company match!
• Disability Insurance
• Paid Time Off that begins accruing your first day of employment
• Eight paid company holidays and ability to take time off during company shut down from Christmas to New Year's Day!
• The "Company Kitchen" on site for lunch and snack choices
• Flexible Work Schedules
• Professional development and skills training
• Free Life Skills Training such as financial wellness classes

How Performance is Evaluated

Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.

Skills (to Pay the Bills)

Here's a list of a few competencies that the Billing & Invoicing Coordinator at Frazer should have...

1. Able to multitask without compromising the accuracy of work
2. Able to pivot between priorities and requests quickly
3. Strong analytical, quantitative and problem-solving skills
4. Excellent communication and interpersonal skills
5. Excellent customer service skills
6. Able to work in a high activity environment with frequent interruptions
7. Willingness to take initiative

Software Knowledge

Also, here are a few software packages that the Billing & Invoicing Coordinator would eventually need to be versed in. Don't worry . . . we expect some on-the-job training.

• Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
• UKG (HRIS)
• Syteline ERP

Oh, and $alary

Of course, we didn't forget salary... Frazer offers competitive pay and this role will start with a salary between $45,000- $57,000 annually depending on education, certifications, and experience.

Work Schedule


The Billing & Invoicing Coordinator will work Monday to Thursday 7:00 AM- 4:30 PM, Friday 7:00 AM- 11:00 AM. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.

Application Process

If this sounds like a great opportunity to you, visit our website to complete the following steps:

1. Online application
2. Resume and optional cover letter
3. Culture Index Survey - as part of our process, please take this short survey (5-12 minutes to complete) on a computer, tablet, or laptop NOT a smart phone. It does not always function properly on smart phones and is difficult to see. Also, please take the survey in your native/first language (there are multiple choices besides English in the drop down menu if needed).
4. WOTC Questionnaire- Frazer participates in the Work Opportunity Tax Credit (WOTC) program, which is a federal program designed to encourage the hiring of members of certain demographic groups that typically have more difficulty securing and retaining employment. While this is optional, we encourage you to answer the following questions, completely and honestly, your answers will be kept confidential and will have no effect on your job opportunity or any benefits you or your family may be receiving.

Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates.


We look forward to hearing from you!