Channel Communications Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Equinix Channel partners are core to our long term strategy and how we find and serve customers, helping to extend our industry-leading AI ecosystem, enter new markets, and accelerate revenue growth. The team building the next phase of our Channel go-to-market (GTM) motion is doing foundational work that will drive our current and future success.

The Manager of Channel Communications is the strategic communications owner for this critical part of the business. This leader will bridge internal alignment and external activation, shape a unified Channel narrative, and serve as a trusted advisor to the SVP of Channel Sales and other senior leaders.

The right person for this role is an expert writer, connector, strategist, and operationally-excellent driver of day-to-day results. They will have a rare opportunity to build something that matters for a company at the forefront of technology and the digital infrastructure that shapes our lives.

Responsibilities

Strategic Communications Leadership

• Develop and own a compelling, durable Channel narrative that connects across audiences and moments

• Drive communications planning that links near-term activities to long-term strategic objectives

• Serve as a trusted communications advisor to senior leadership

• Act as a cross-functional ambassador — connecting dots between teams, workstreams, and external partners

Internal Transformation Communications

• Clarify roles, ownership, and integration points across functions to reduce ambiguity and accelerate execution

• Drive adoption of the new behaviors required to scale the Channel motion company-wide

• Build employee understanding, readiness, and genuine belief in the Channel strategy

External Activation

• Partner with PR, AR, and other functions on Channel announcements and external messaging

• Work with communications teams at Channel partner organizations to maximize joint storytelling opportunities

• Lead communications for our Channel Partner Program and other Channel-facing initiatives

• Oversee ongoing Channel partner communication vehicles including newsletters, one-off updates, and social channels

Executive Communications

• Develop a tailored executive platform aligned to Channel, GTM, and company narratives

• Prepare executives for speaking opportunities, media interviews, events, and partner engagements

• Provide ongoing coaching and communications development

• Manage executive social presence and content cadence

Qualifications

• 8-10 years of communications experience, with meaningful exposure to B2B, channel, or partner ecosystems

• Proven ability to develop and execute integrated communications strategies across internal and external audiences

• Strong executive presence and experience advising senior leaders

• Channel experience not a requirement, but certainly a plus

• Ability to build narratives in complex, fast-moving transformation environments

• Experience working cross-functionally across Sales, Marketing, PR, and AR teams

• Excellent written and verbal communication skills with exceptional attention to detail

• A strategic mindset paired with a bias for action; you think big and get things done

The targeted pay range for this position in the following location is / locations are:

United States - Redwood City Office GHQ : 142,000 - 212,000 USD / Annual

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual

Canada - Toronto Office TRO : 99,000 - 149,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is a new position within our organization.