Host - Maydan

Maydan LA // Host // Job Description

About:

Maydan Market is located in LA’s West Adams neighborhood, the first West Coast project by Rose Previte, founder of DC’s Michelin-starred Maydan, Compass Rose, Medina, and Kirby Club restaurants. Maydan in DC first opened in 2017 drawing critical acclaim as Best New Restaurant in Bon Appetit, FOOD & WINE, and GQ, nominated by the James Beard Foundation for both Best New Restaurant and Outstanding Wine Program, and earning a Michelin star. Compass Rose opened in 2014 winning the RAMMY for best casual restaurant in the nation’s capital and one of the Washington Post’s “Favorite Places to Eat.” 

This new 10,000-square-foot market will be a home for small businesses to flourish, anchored by a live fire hearth, like its DC namesake restaurant. Inspired by markets from around the world, Maydan Market will bring diverse gems together under one roof including a Maydan restaurant and bar; Compass Rose, an indoor/outdoor patio bar with bites, cocktails, and natural wine; and will be home to five Los Angeles food businesses and the retail space, Sook. Each with their own distinctive cuisine and critical acclaim. 

Maydan Market, part of the No White Plates collective, is an experience-driven venue where rich traditions and exceptional hospitality converge. Our mission is to create an inviting workplace culture grounded in thoughtful communication, respect, and a commitment to excellence. We believe that a remarkable dining, beverage, and event experience begins with hiring and training motivated individuals who embody empathy and a strong work ethic. Our menu is an homage to the people who taught us about their heritage from across Morocco, Tunisia, Turkey, Lebanon, and the Republic of Georgia, showcasing superior food and beverage products sourced from dedicated vendors. At Maydan, we strive to inspire and empower our team, fostering a supportive and safe environment with benefits like paid time off, healthcare, and extensive educational opportunities

Position: Host 

Pay: $18.42 plus host tips

Reports To: FOH Management

Purpose: The host team provides hospitality at the restaurant and retail-level. Under the direction of FOH management and the Maitre’D, the host team members ensure that the Maydan host stand presents the culture and values of No White Plates, creating a positive, respectful and professional work environment for all employees.

Who You Are: 

• Three (3) years of experience in the direction and experience in a similar environment 
• Knowledge of global food, spirits, and wine
• Strong background in reservation platforms, phone customer service, restaurant host skills
• Excellent interpersonal, communication, and relationship building skills
• High-level organizational skills with multi-tasking capabilities 
• Ability to adapt to changing priorities and manage workloads with minimal direction. 
• Dependable, highly motivated and high attention to detail and follow through. 
• Passion for the hospitality industry and a commitment to delivering outstanding customer service.
• Flexibility to work mornings, evenings, weekends, and holidays as required.
• View setbacks and challenges as learning opportunities and a chance to enhance performance.
• Food Handler’s Card
• RBS

What You Do: 

• Work with lead host and FOH management to lead the host stand at the No White Plate’s standard following all company SOPs
• Actively monitor the guest experience at the table during service to provide active feedback 
• Understand - at expert level - all aspects of the company’s ethos on customer service. . Continuously observe, evaluate, and correct as necessary all aspects of the guest experience.. 
• Answer phone calls and emails regarding reservations, service, etc prior to service. 
• Ensure the host stand and all areas of responsibility are properly maintained during service. 

• Actively monitor all bar areas (dining room, bar, hearth, lounge) to ensure systems are being followed and guests are enjoying their experience. 
• Identify operational issues and system breakdowns. Provide feedback to the management team, and lead corrective action. 
• Technology and platform use - (GoTab, OpenTable, G-Suite, etc.)
• Maintain strict adherence to proper food safety and sanitation procedures. 
• Actively manage housekeeping systems and opening and closing checklists.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. 

• Set an example for positivity, professionalism and hospitality among team
• Work with other FOH team members to provide service to the NWP standard
• Effectively communicating with management on a consistent basis
• Provide clear, constructive + positive feedback and delegate tasks clearly to host team each day

Physical Requirements

• Able to work 8-hour plus shifts
• Able to stand, sit or walk for extended periods of time
• Able to grasp, lift and/or carry up to 50 lbs. as needed
• Finger/hand dexterity to operate bar tools and knives
• Able to withstand changes in temperature, steam and heat
• Able to work in a confined area
• Must possess hearing, visual and sensory abilities to observe and detect emergency situations; also, to distinguish product, taste, texture, temperature, presentation and preparation

Disclaimer: 

The job description provided above does not encompass all duties and standards associated with the position. Incumbents will adhere to additional instructions and fulfill any related tasks as assigned by their supervisor, in accordance with company policies and management directives.

Maydan Market provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.