Service Advisor

Scott Clark Honda

Franklin, TN

Service Advisor

Toyota of Cool Springs is seeking an organized and detailed Service Advisor.

Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.

Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance based on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers

Minimum 1 year experience in a service advisory role
Knowledge of automobiles
Positive attitude
High volume mentality
Customer Satisfaction Index focused

401(k) Savings Plan with Employer-Match
Medical Insurance
Dental Plan
Vision Plan
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Vacation
5-Day Work Week
Locally Owned
We promote from within

Scott Clark Honda

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Vacancy posted 4 days ago

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