Lead Ops & CX Innovator (AI Tools)
OhioX
Upstart is seeking a Lead Operations Associate, Customer Experience, to support daily team health by building AI tools, analyzing demand, and guiding peers. Based in Columbus, OH, the role blends hands-on problem solving with cross‑functional collaboration. You’ll work on staffing, process improvements, and escalation coaching, partnering with Operations Managers to improve quality, productivity, and service levels while documenting risks and guiding improvements to results. #J-18808-Ljbffr OhioX
Vacancy posted 2 days ago
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