Customer Service Specialist

Customer Service/Sales Support Specialist

Americhem International, PA's leading janitorial and office supplies distributor, is seeking an experienced and enthusiastic Customer Service/Sales Support Specialist to join its team. This individual is tasked with providing stellar service in response to customer inquiries about products, orders, and services, and handling and resolving complaints. This individual will leverage their knowledge and skills to help Americhem become our customers' "trusted partner in clean!"

What you'll do:

• Process customer orders over the phone, in person, or online.
• Coordinate with sales representatives to resolve issues and follow throughs with the customer
• Support the sales department by generating quotes

To be considered, applicants must possess High School diploma or general education degree (GED) and one to three years related experience and/or training. In addition, interested applicants should also possess:

• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines.

We offer a rich benefits package that includes medical, dental and vision insurance, company-paid (i.e. free!) life insurance, a 401(k) benefit with company match, and other voluntary benefits. On top of that, we provide a generous Paid Time Off program, as well as paid holidays. We pride ourselves on being a family-oriented, FUN place to work.