Customer Service Specialist

Image Verifier, Neurodiverse Solutions

Req number:

R7277

Employment type:

Full time

Worksite flexibility:

Onsite

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Image Verifier ready to take us to the next level! If you have data entry skills (20 wpm) and basic PC skills and are looking for your next career move, apply now.

Job Description

We are looking for an Image Verifier to process and verify image data with precision and efficiency. This position will be f ull -time and onsite . With employees expected to work onsite 5 days per week in Middletown, PA .

This opportunity exists within CAI’s Neurodiverse Solutions business unit, all candidates in consideration of positions within CAI’s Neurodiverse Solutions must be able to self-disclose that they identify as neurodivergent.

Only work authorizations that will not require sponsorship now or in the future will be considered.

What You’ll Do

• Process images through VPS to verify previous edits, modify/edit to update, and reject at a 99.9% accuracy rate

• Process an average of at least 350 images per hour, meeting or exceeding defined productivity standards

• Identify, document, and notify management of repetitive abnormalities discovered while processing images

• Perform all job functions in a manner that achieves compliance with established performance measures

What You'll Need

Required:

• Candidates must possess a High School diploma or GED

• At least 6 months of prior work experience in a data entry or similar role in which performance was measured by accuracy

• Basic PC skills, including data entry skills of at least 20 words per minute

• Strong written, oral, and interpersonal communication skills

• Consistent ability to self-manage and effectively complete assigned tasks

• Consistent reliability and punctuality

• Must have Pennsylvania residency for the duration of working in this role, and be willing to work within the client’s facility near Middletown, PA

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to View email address on click.appcast.io or View phone number on click.appcast.io.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$14 per hour

The pay range for this position is listed above.Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.