Joint Fires Network (JFN) Operations Manager

Our customer, Defense Information Systems Agency (DISA), acts as the provider of Defense Information System Network (DISN) services to its customers, the department of War (DoW) and national security organizations. This position directly supports the DISA-provided capabilities and services in our 24x7 Joint Fires Network (JFN) NOC often working in tandem with our Transport, IP, SATCOM, and/or Unified Capabilities (UC) NOCs. Primary Responsibilities Lead daily contractor operations and serve as the primary point of contact for assigned tasks, staffing, and performance management. Ensure compliance with JFN documentation, DoW policies, DISA guidance, local TTPs, and Watch Officer procedures. Represent the JFN NOC in meetings and working groups, assessing operational impacts of proposed changes and initiatives. Serve as liaison with DISA stakeholders to maintain awareness of operational requirements and priorities. Oversee network operations supporting customer programs across the DISA Enterprise Network. Analyze requirements, system architectures, and operational issues to resolve network outages and service disruptions. Provide technical guidance and communicate network-related issues and solutions to customers and senior leadership. Monitor network performance, verify system configurations, and respond to alarms and incidents. Utilize ticketing systems to track, manage, and resolve customer issues. Manage program execution, team performance, and contract deliverables to meet mission objectives. Develop and maintain technical documentation, procedures, and configuration management records. Identify process improvements and recommend solutions that enhance operational effectiveness. Assign and supervise contractor personnel while ensuring successful execution of technical and operational tasks. Basic Qualifications Bachelor's degree with 5+ years of relevant experience, or Master's degree with 3+ years of relevant experience. 2+ years of experience leading teams, projects, or technical operations. Current DoD 8570/8140 IAT Level II certification (Security+ CE or equivalent). Understanding of JFN architecture and signal flow. Working knowledge of transport and IP network topologies. Must have an active DoD Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility. Preferred Qualifications Experience supporting DISA operations, network management, or communications infrastructure. Prior experience leading contractor teams in a government or Department of Defense environment. Familiarity with IT service management (ITSM/JIRA) tools, incident management processes, and operational reporting. Experience briefing senior government officials and executive-level stakeholders. Knowledge of network monitoring, performance management, and configuration management best practices. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: June 17, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $92,300.00 - $166,850.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. 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