Social Media Manager & Content Creator

We're looking for a highly organized, creative, and proactive Social Media Manager & Content Creator to join our growing team. This role is responsible for managing the day-to-day social media presence for a portfolio of restaurant, hospitality, and lifestyle brands. Approximately 80% of the position focuses on social media management, including content planning, copywriting, scheduling, video editing, community management, and client communication, while the remaining 20% is dedicated to capturing photo and video content at client locations. The ideal candidate thrives in a fast-paced agency environment, has exceptional attention to detail, and can confidently manage multiple brands and deadlines simultaneously. Responsibilities Social Media Management (80%) Content Calendars & Social Planning Build, review, and approve monthly content calendars across all assigned client accounts. Write engaging, on-brand captions tailored to each client and platform. Design static posts, carousels, and promotional graphics using Canva. Ensure content aligns with upcoming promotions, holidays, events, and marketing initiatives. Schedule posts, promotions, event flyers, and requested content through Loomly. Review scheduled content for accuracy, brand consistency, and proper formatting prior to publishing. Ensure all scheduled posts publish successfully. Monitor Loomly connections and troubleshoot publishing issues when necessary. Content Editing Edit raw video footage into engaging Instagram Reels and TikTok videos. Create graphics and promotional assets for social media. Ensure holidays, promotions, specials, limited‑time offers, and seasonal campaigns are consistently promoted across participating concepts. Instagram Stories & Community Management Post Instagram Stories across all client accounts. Keep Stories current with promotions, events, specials, and timely initiatives. Repost high-quality user‑generated content and tagged content when appropriate. Monitor direct messages and customer inquiries across social platforms. Respond to messages in a timely and professional manner. Review and accept high-quality collaboration requests, particularly influencer partnerships. Client Requests & Asset Organization Serve as the primary point of contact for incoming client requests related to social media. Complete client requests accurately and within established timelines while ensuring all deliverables align with brand standards. Collect promotional assets from client emails and chat threads. Upload assets into the appropriate Google Drive folders. Keep all social media folders organized and current. Ensure promotional assets are accessible to the team. Notify the social team of upcoming promotions, events, and important posting deadlines. Team Coordination & Account Work Support account managers with tasks as needed. Oversee virtual assistants supporting social media tasks. Review work for quality, accuracy, and brand consistency. Identify gaps in content, promotions, or account activity and assign follow‑up tasks. Help keep workflows, assets, and responsibilities organized across the team. Content Creation (20%) Visit client locations to capture photo and video content. Film engaging short‑form content for Instagram Reels, TikTok, and other social platforms. Capture content that reflects each client's brand, atmosphere, and current marketing initiatives. Collaborate with the creative team to execute content plans and campaign ideas. Required Qualifications 2+ years experience in digital marketing, social media, or agency environment Strong graphic design skills (Canva, Adobe, or equivalent) Experience editing short‑form video Knowledge of Instagram, TikTok, Facebook, and emerging platforms Excellent organization and time management Ability to manage multiple clients and priorities Strong communication and professionalism Preferred Experience in hospitality, nightlife, or lifestyle brands Influencer marketing or PR background Paid social or ad experience Photography or content capture experience Familiarity with Meta Business Manager, scheduling tools, and analytics What We’re Looking For Self‑starter mentality Detail‑oriented and deadline‑driven Creative thinker with execution skills Comfortable in fast‑paced, high‑volume environments Passion for hospitality, events, and nightlife culture Problem‑solver who takes ownership of projects Competitive pay based on experience Performance‑based growth opportunities Opportunity to work with major hospitality brands Hands‑on experience in agency leadership and strategy Fast‑track career growth in a growing agency #J-18808-Ljbffr