Receptionist

Receptionist The Receptionist role is responsible for creating a positive patient centric experience by providing excellent customer service to patients. The role performs all reception, secretarial/clerical aspects of the program including cash collection, and assisting with ordering of supplies. As a receptionist, you play a direct role in saving the lives of patients each day by serving our residents in a safe environment promoting long‑term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents. Responsibilities Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries. Responsible for cash collection and daily balancing. Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc. Responsible for daily phone coverage functions. Maintain security by following procedures, monitoring logbook, checking in visitors, etc. Coordinate appointments for clients and staff. Communicate all relevant information to supervisory staff regarding clients and the facility. Manage Accounts Receivable/Accounts payable/deposits. Maintain safe and clean reception area by complying with procedures, rules and regulations. Requirements Minimum high school diploma or GED. 1–3 years’ experience in office setting; experience in medical field a plus. Exceptional customer service skills. Exceptional computer skills. Benefits Competitive salary and full benefits package. 18 days PTO + 8 paid holidays. 401(k) with company match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP). Discounted tuition and scholarships through Capella University. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr