Food Server

To serve food and beverage to the Mark Twain Casino guests and performs other job duties. Essential Duties & Responsibilities Take customers orders for the food and beverage. Serve food and beverage in a cheerful, efficient manner and in accordance with the St. Jo Frontier Casino. Maintain customer’s service standards applicable in the restaurant. Remove customer’s soiled plates as soon as the customers have finished eating. When no busser is present bus, clean, and reset tables. Take all customer complaints to the supervisor or manager present. Perform side‑work duties on a daily basis and as assigned by the lead or supervisor. Clean‑up server side of line in the kitchen after each shift when no expeditor is present. Follow cleaning lists posted weekly by supervisor and sign off on them. Keep work stations and floor stations clean as possible at all times in accordance with the Missouri Health Sanitation’s Laws and Safety. Display a positive attitude towards guests and co‑workers. Maintain a clean storage area, assure all the equipment is in good working order. Maintain strict confidence regarding company related matters. Comply with company and department policies and procedures. Responsible for clocking in and out on time according to work schedule and reporting 8% of your reported tips and signing in daily on a sign‑in sheet. Responsible for maintaining the personal hygiene standards set by the Food and Beverage Department and in accordance with the company’s hygiene standards. Perform any other duties as apparent or assigned by a lead or supervisor. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Must be at least 21 years of age. Education and/or Experience High school diploma or equivalent required. Must have excellent customer service skills. Certificates, Licenses, Registrations MO Gaming License II (Preferred). Language Skills Must be able to effectively communicate in English. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Computer Skills Must have Microsoft Office experience and basic computer skills. Reasoning Ability Planning, remembering details, using arithmetic, reading, directing others, working rapidly, working at various tempos, concentrating amid distractions, remembering names & faces, examining & observing details. Physical Demands Standing, walking, reaching, kneeling, carrying, pulling, hearing, tasting, lifting 50+ lbs, bending/stooping, observing, stretching, pushing, turning, balancing, smelling. Inside, noisy, secondary smoke and bright lights. Employee Benefits Free Food, Employee Discounts, Team Celebrations, Awards, and more… Paid Time Off (PTO) earned each pay period for Full‑Time Team Members. Paid Holidays for Full‑Time Team Members Medical, Dental, Vision, and Virtual Doctor Visits for Full‑Time Team Members 401(k) with Company Match Free Life Insurance for Full‑Time Team Members Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance. Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Affinity Gaming is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. #J-18808-Ljbffr Marktwaincasinolagrange