Operations Manager

Responsibilities Ensure a positive experience for prospective and current families by maintaining accurate, efficient communication and documentation with parents and clinical staff. Provide day-to-day supervision of the Registered Behavior Technicians (RBTs) at assigned center(s). Serve as the primary point of contact for center maintenance needs. Conduct daily walk-throughs to identify and address safety, cleanliness, maintenance, and operational concerns. Maintain a consistently clean, organized, and tour‑ready center aligned with operational standards. Manage cleaning tasks, restocking, vendor coordination, and work order management in accordance with company approval guidelines. Participate in leadership and team meetings. Requirements High School Diploma or GED Equivalent, required. Bachelor's degree strongly preferred. 2+ years overseeing daily operations. 2+ years providing excellent customer services. Ability to maintain quality, safety, and infection control standards. Strong communication skills with the ability to proactively, professionally, and effectively engage with clients, families, and team members across departments. Proficient with Microsoft Office (e.g., Teams, Word, Excel, Outlook). #J-18808-Ljbffr Jobtailor