Legal Practice Assistant
$70k - $90kTroutman Pepper
Legal Practice Assistant
The Legal Practice Assistant (LPA) provides administrative support for attorneys and other timekeepers in the Construction Practice Group. The LPA performs a wide variety of administrative tasks and delivers a high level of customer service, while consistently producing an excellent work product. The LPA will anticipate, plan, and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers' practice areas and clients to ensure extraordinary client satisfaction.
Essential Duties and Responsibilities:
- Perform specialized administrative work for the practice group while demonstrating a strong technical proficiency and an understanding of firm procedures.
- Develop and maintain a deep understanding of department objectives, key activities and requirements in order to anticipate and proactively address the needs of the team.
- Code and enter timekeeper's time and costs in the firm's time and billing system.
- Coordinates large volume client billing, using sophisticated software and procedures, that may require client specific instructions and multiple revisions.
- Support new client and business development efforts by opening and closing new matters and submitting requests for conflicts of interest checks.
- Process expense reimbursement requests and process invoices.
- Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures.
- Handle tasks related to client billing, such as distribution and review of client invoices, maintain current knowledge of billing requirements from clients.
- Liaise with administrative departments to coordinate all aspects of workflow support for attorneys.
- Prepare routine correspondence, read, and route mail, conduct general research and responsible for file maintenance.
- Handles complex edits in legal documents.
- Ensure effective calendar management, with the ability to prioritize meetings and resolve calendar conflicts; proactively organize and manager schedule changes for events and meetings.
- Arrange domestic and international travel and create and submit related expense reports.
- Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks.
- Manage information electronically using the firm's database file management system and a records management system.
- Provide overflow assistance to administrative legal support team.
- Assist in fostering an environment of superior customer service, collaboration, commitment, team spirit, pride, and trust.
Knowledge, Skills, and Abilities:
- Demonstrate a "can do" attitude and a willingness to continue learning and developing skills of an independent thinker.
- Excellent written and verbal communication skills with the ability to effectively interact with all levels of firm personnel, clients, and vendors.
- Ability to provide quality client service to both internal and external clients effectively and professionally.
- Ability to manage multiple projects in a deadline-driven environment.
- Ability to take initiative, set priorities, and see projects through to completion.
- Ability to work effectively both independently and with a team to promote consistent and efficient workflow processe.
- Ability to communicate effectively, both verbal and written.
- Excellent grammar, punctuation, and proof-reading skills.
- Willingness and ability to accept changing assignments and priorities.
- Ability to maintain confidentiality of attorney and client information.
- Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.
- Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.
- Strong knowledge of Microsoft Office Suite products.
Education and/or Experience:
- Bachelor's degree and/or any combination of experience, education or training that demonstrates the ability to perform the duties of the position.
- Minimum of five (5) years of related experience, including with billing and e-Billing, preferably within a law firm or similar professional services environment.
Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.
Hiring Salary Range:
$70,000.00 - $90,000.00
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