CRC Benefits - Service Representative (Temp / Remote)

Regular or Temporary: Temporary Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) This temporary role supports our team during our busiest time of year by providing excellent customer service, assisting with high client contact projects, and accurately entering information into a variety of systems. To be considered candidates must live in the Eastern time zone. Assignment Details Up to 4-month assignment depending on business needs – Full time hours Hours are typical 8-5 M-F Eastern time Possible overtime hours required This is a remote role. Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home. At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! Responsibilities Enter, update, and maintain customer information in company systems Contact customers via phone or email Respond to customer inquiries and resolve routine questions or concerns Maintain accurate records of customer interactions Work on projects as assigned Required Qualifications HS Diploma or GED equivalent Demonstrated professional verbal and written communication skills Excellent attention to detail 2+ years of customer service experience Strong Excel skills Strong data entry skills Salesforce experience helpful The annual hourly wage for this position is $22.00. Benefits Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify. Who We’re Looking For We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place. #J-18808-Ljbffr 206 Centerstone Ins & Fin Svc