Implementation Project Manager

IT Implementation Project ManagerHarris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We're looking for friendly, professional, and motivated Implementation Project Manager to join our Information Technology team. If you're looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!Location: Can work remotely in the domestic United StatesSchedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.Salary: $75,000 to $90,000 annually, dependent on experienceAdditional Compensation and Benefits:At Harris & Harris, we truly care about each employee's health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:Medical, Dental, and Vision insurances from premium providers401K with matchingCompany paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel AssistanceTuition ReimbursementPaid Time Off, Sick Time, Wellness Days, and Paid HolidaysAdditional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.Day To Day:Facilitate regular project team meetings with resources from both internal and client teamsEffectively communicate with clients and internal resources through regular progress reporting and conference callsManage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementationsAssign tasks to resources in various departments and closely monitor results to completionOversee multiple implementation projects in different stages simultaneouslyWork independently and proactively to ensure timeliness of deliverablesAsk probing questions to understand the needs and issues associated with the new implementationFollow established process to ensure that new implementations are tested and audited properlyPerform analysis and design of interfaces (files, reports, statements)Collaborate with programmers/developers, including design elementsCreate and execute test plans for newly-developed proceduresDocument and share details about new clients with internal departments via the standard Project Plan Summary templateEstablish documentation for developed processes and oversee transition to IT operationsLearn and become proficient in the CUBS collection systemProduce high quality work in a fast paced environmentOther duties as assignedWhat You Must Possess:Must Have:High School Diploma or GED required, bachelor's degree preferredProject management training/certification a plusProven ability to work within expected guidelines under limited supervisionDemonstrated experience with implementations and data transfersSoftware application knowledge (troubleshooting) and working closely with software developers preferredCollections experience, specifically with CUBS collection application a plusStrong analytical, problem solving, and follow-up abilitiesEffective time management and organizational skills a mustMicrosoft Office experience specifically with ExcelAbility to work Mon-Fri from 8am-5pm and flexibility to work outside these hours when neededWhy Harris & Harris?Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.At Harris & Harris, we're proud to be an organization where everyone is welcome and can be their authentic selves at work. We're passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws