Receptionist, Home Care

At Mass General Brigham Home Care, every interaction matters. As a Receptionist, you’ll be the first point of contact for patients, families, visitors, and staff, helping create a welcoming and supportive experience while keeping our office running smoothly. This per diem opportunity is based in our Newton, Massachusetts office, where you’ll work alongside a dedicated team supporting patients and clinicians across our Home Care services. It’s an excellent opportunity for someone who enjoys customer service, thrives in a fast‑paced environment, and is looking for a flexible position with a respected healthcare organization. Why Join Us Flexible per diem scheduling with weekday shifts available Minimum commitment of just 2 shifts per month Opportunities to pick up additional shifts throughout the year Typical schedule between 8:00 AM – 4:30 PM (with some flexibility up to 5:00 PM) No evenings, weekends, or holidays Be part of a mission‑driven team dedicated to providing exceptional care Gain valuable healthcare administrative experience within the Mass General Brigham system About the Role In this role, you’ll help ensure patients, visitors, and staff receive timely and professional support by: Answering and directing incoming phone calls Greeting visitors and assisting with sign‑in procedures Creating and preparing admission books and patient‑related documents Providing administrative support to clinical and office staff Managing multiple tasks and priorities throughout the day Serving as a liaison between the public and the organization Maintaining accurate records and supporting daily office operations What You’ll Bring Previous receptionist, administrative, customer service, or office support experience preferred Proficiency with Microsoft Office, including Outlook, Word, and Excel Epic experience preferred Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to multitask and manage competing priorities in a busy environment Professional, friendly, and welcoming demeanor Ability to work collaboratively with clinical and administrative staff Reliable, dependable, and committed to providing exceptional service Join Our Team If you’re looking for a flexible opportunity where you can make a meaningful impact while supporting patients and healthcare professionals, we’d love to hear from you. Join Mass General Brigham Home Care and become an important part of the care experience. Education High School Diploma or Equivalent required Experience Receptionist experience 0‑1 year preferred About Us Mass General Brigham Home Care serves patients from rehabilitation after illness or injury to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients’ unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team. Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr