Ecommerce Manager

Job Description

*W2 Contract Only*

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Job Title: Manager, Retailer E-Commerce

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Start Date: ASAP / End Date: July 2027 with possible extension based on business need

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Location: 110 E. 59th Street, New York, NY / Hybrid 2 days onsite

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Hours: 35 hours per week

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Pay Rate: $50 per hour

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The ideal candidate has experience in the following:

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• Promotion planning, delivering sales based on calendar, brief outsourcing team on execution work.
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• MUST have worked with retailers in Ecommerce space (Nordstrom, Sephora, Ulta, Macys, Bergdorf's, etc.)
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• Attention to detail, follow up, self starter, comfortable leading calls and conversations.
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Qualifications:

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• 3+ years of retailer or online experience.
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• Must be extremely organized, detail oriented, and possess the drive to succeed within a very competitive landscape.
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• Needs to be a creative and analytical thinker and problem solver, thrive in fast paced, ever evolving environment, prioritize and oversee multiple projects at once, have attention to detail and work well with cross functional teams.
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• Strong written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner.
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• BA/BS required, MBA preferred.
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• Prior E-commerce experience required.
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The Manager leads the online growth strategy & execution for the client's brand on all North America Retailer.com sites in partnership with the Executive Director. This role is responsible for delivering a best-in-class retailer.com brand experience that maximizes omnichannel revenue across our entire retailer portfolio. This role collaborates closely with the Commercial team to align on the online growth strategy by account and owns the day-to-day execution, creative workflow, on-site media network optimization and sampling/promotional planning to maximize revenue and grow our customer file.

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The Manager needs to have a clear understanding of how to drive profitable sales growth through optimized retailer.com site experiences, marketing, sampling, promotional planning and on-site media networks. An analytical and strategic thinker is required to balance strategic planning and execution with post program reporting and insights. It is imperative that this person have very strong collaborative relationship competencies working closely with the NOAM Commercial team, Catalyst Growth Hacking team, Marketing, Advertising, Creative, and Planning teams as well as each Retailer’s Buying and Site Merchandising Teams. Reports directly to the Executive Director NA E-commerce.

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• Lead & develop the growth strategy for each retailer.com account in partnership with the Executive Director NA Online, Commercial & Marketing teams.
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• Drive day to day retailer.com business to achieve sales and brand goals (plan, rank, penetration, market share).
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• Lead promotional programming and building blocks to achieve market share growth at each account, in collaboration w/ Acct Management team, inclusive of promotional, basic and new launch forecasting/planning and sampling. Include testing of new data driven ideas for growth.
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• Partner with North America counterparts to ensure synergies between online and offline and digest promotional calendars to call out relevant conflicts & opportunities, including brand.com.
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• Lead semi-annual site audits, recommending site improvements and optimizations to drive growth for our Top 5 Accounts with best-in class experiences.
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• Partner with NA Growth Hacking team on growth strategies and execution of Retailer Media Networks.
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• Lead and assist with relationship development with online retailers (i.e.: macys.com, nordstrom.com, etc.) including strategy and execution.
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• Work with Creative and Digital Marketing to plan retailer specific asset needs for product launches including copy, images, GWPs, promotions, category features, etc. Provides all assets in a timely matter to retail.com.
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• Oversee the creation and execution of all promotional activities and merchandising strategy as well as sampling by account and category (launches and re-promotes).
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• Maintain product launch calendar and side by sides for each retailer website.
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• Suggest opportunities to improve processes in partnership with Retailer.com growth hacking team.
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• Own calendar and agendas for online calls w/ retailers and internal teams as well as recap meetings.
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• Support implementation and QA of promotion plans for retail partners and measurement of online marketing/promotion success.
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• Gather data from retailers to supply site analytics and sales/program successes based on metrics set at the onset of campaigns.
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• Assist team in deck development for key meetings and business reviews.
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• Partner with Account leads on monthly demand forecasts for retailer.com accounts.
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• Lead the growth of existing pure play accounts and act as the account manager for each (ie Dermstore etc).
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• Help develop and mentor Associate, Retailer.com.
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