IT Technician

Job Full Description

IT Technician

Van Nuys, CA

Full time - 4 month contract

Monday through Friday - 11:30am to 8pm

$25hr to $35hr depending on experience .


Company providing quick response electronic manufacturing services utilizing world-class manufacturing equipment, practices, and technology. Building printed circuit board assemblies ranging from fiber optic transmitters and transceivers to missile guidance and satellite systems is seeking a IT Technician to join their fast-growing and highly successful manufacturing company in Van Nuys.


Summary: The IT Technician is responsible for the installation, configuration, maintenance, and troubleshooting of desktop systems, hardware, software, and peripheral devices that support critical business operations. This person serves as a key resource for end-user technical support, ensuring system reliability, minimizing downtime, and maintaining seamless connectivity across production and business environments.


Responsibilities:

• Install, configure, maintain, troubleshoot, and repair computer hardware, software, operating systems, and peripheral devices to ensure optimal system performance and reliability.
• Deliver responsive technical support to end users, providing clear guidance, training, and assistance to enhance productivity and user adoption of technology solutions.
• Diagnose and resolve hardware, software, network, and user-related technical issues by gathering information, performing root-cause analysis, researching solutions, and implementing effective corrective actions.
• Deploy new hardware, software, and technology solutions in accordance with organizational standards, project requirements, and established IT procedures.
• Perform preventive maintenance, system updates, and routine servicing of IT equipment and peripheral devices to minimize downtime and extend asset life.
• Research emerging technologies, system issues, and infrastructure needs, providing recommendations for upgrades, repairs, replacements, and process improvements that enhance operational efficiency.
• Escalate complex or high-impact technical issues to senior IT personnel when appropriate, while maintaining ownership of issue tracking, communication, and follow-through to resolution.
• Deliver training resources and end-user support that promote effective utilization of IT systems, applications, and technology tools across the organization.
• Foster a culture of IT security awareness across all levels of the organization.
• Maintain accurate documentation of support activities, system configurations, hardware inventories, and technical resolutions to support operational continuity and knowledge sharing.

Qualifications:

• High school diploma or equivalent.
• Completion of technical school training in Computer Technology or a related field.
• 1-3 years of experience in an IT support or technical support role.
• Strong understanding of networked environments, computer systems, and information technology infrastructure.
• Proficient knowledge of Windows operating systems, antivirus solutions, networking hardware, email systems, TCP/IP protocols, Microsoft Office applications, Ethernet connectivity, PC emulation, and internet security principles.
• Demonstrated ability to assess the technical support needs of internal customers and deliver timely, effective solutions.
• Strong written and verbal communication, interpersonal, and customer service skills with the ability to support users across all levels of the organization.
• Highly dependable and capable of working independently with minimal supervision.
• Ability to follow detailed work instructions and adhere to established processes.
• Self-motivated individual with strong learning agility, a proactive mindset, and a desire to contribute meaningfully to the workplace.
• Strong work habits, including punctuality, reliability, and consistent attendance.
• Must be a US citizen or legal permanent resident.
• Bachelor's degree in computer technology or other related.

West Hills, CA
3352
6700 Fallbrook Avenue
Suite 220
West Hills, CA 91307