Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:
Our agency opened in 2012 and is a strong team of seven who work closely together to serve our customers and community. Before becoming a State Farm agent, I worked in outside industrial sales, and with my husband having over 28 years of experience with State Farm, insurance has been a big part of our lives.

I’m a proud mother of five children, all of whom attended local colleges. Family and community are incredibly important to me, and that carries into how I run the office. We are very active in the community - supporting local high schools, staying engaged on social media, and serving in leadership roles such as President of the Board of Directors for St. Nicholas Charity and involvement with the Home Builders Association.

For our team, we offer vacation, sick days, personal days, and paid holidays, along with flexible scheduling options, a 401(k), and licensing paid up front to support your growth.

Our office culture is everything to us. We operate as a true team—supporting each other, communicating openly, and maintaining a positive, drama-free environment. We’re looking for someone who is outgoing, personable, and brings a growth mindset—someone who values teamwork and wants to be part of a supportive, family-like office.

Location Address: Lake Charles, LA 70605

At Shayne Laughlin - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.