Accounts Receivable Specialist

Robert Half

Job Description

We are looking for an Accounts Receivable Specialist to support the revenue cycle team in Newark, Delaware. This Long-term contract position is ideal for someone who is highly organized, comfortable managing aging accounts, and skilled at resolving unpaid balances with accuracy and persistence. The person in this role will help improve cash flow by addressing claim issues, following up on outstanding payments, and coordinating with internal teams to remove barriers to reimbursement.

Responsibilities:

• Manage assigned accounts receivable queues each day, focusing on older balances, higher-dollar claims, and items approaching filing deadlines.

• Investigate unpaid customer accounts to determine the reason for delayed reimbursement and take appropriate follow-up action.

• Resolve denied or rejected claims by identifying the underlying issue, making corrections, and submitting clean claims or supporting documentation for reconsideration.

• Prepare and track appeals within payer timelines, monitor outstanding responses, and escalate unresolved cases when additional review is needed.

• Apply approved payer adjustments, contractual reductions, write-offs, and other account updates accurately in the billing system.

• Work with billing, coding, front-desk, and teams to correct documentation, registration, or authorization issues that affect payment.

• Assist with refund requests, credit balance resolution, and recoupment-related follow-up in accordance with department procedures.

• Maintain clear records of collection activity, productivity, and account status updates while participating in regular A/R review discussions.

• Identify recurring payment or denial patterns and share findings with leadership to support workflow improvements and stronger collection results.

• Experience working in accounts receivable, medical billing, or revenue cycle operations.
• Strong ability to manage aging account buckets and prioritize follow-up based on risk, balance, and timeliness.
• Knowledge of claim denials, appeals, collections, billing processes, and cash application activities.
• Demonstrated attention to detail with the ability to keep work organized across a high volume of accounts.
• Comfortable collaborating with cross-functional teams to resolve payment barriers and account discrepancies.
• Ability to document account activity clearly and maintain accurate records in a practice management or billing system.
• Solid understanding of payer follow-up, commercial collections, and account resolution procedures.
• Availability to work onsite Monday through Friday in Newark, Delaware.

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Vacancy posted 2 days ago

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