Premium & Group Manager | Full-Time | Santander Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under the direction of the VP of Partnerships, the Premium and Group Sales Manager is responsible for driving new premium seating business, overseeing the day-of-event premium seating experience, and maintaining client relationships to achieve department revenue goals for OVG at Santander Arena.

We are looking for hard-working, creative individuals who have a passion for the sport and entertainment industry. Suitable candidates for the role will have a high attention to detail, the desire to learn and build a career in the sport and entertainment industry, and the ability to manage multiple projects at once. Strong candidates will have experience selling in the industry and/or have experience with the Adobe Creative Cloud.

This role will pay an annual salary of $45,000-$55,000 and commission eligible.

Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until August 22, 2025.

About the Venue

Santander Arena , located in downtown Reading, Pennsylvania, is a versatile venue that serves as the home arena for the Reading Royals, the ECHL affiliate of the Philadelphia Flyers. The Santander Arena has hosted an array of live events including concerts, Disney on Ice, and other family friendly events attracting hundreds of thousands of visitors annually.

Responsibilities

• Responsible for growing premium seating revenue by actively prospecting and selling suite leases, suite rentals and club seating at Santander Arena and Performing Arts Center.
• Identify qualified sales leads and manage prospect lists through CRM input.
• Support the VP of Partnerships in the sponsorship sales process by designing proposals, developing digital assets and executing sponsorship deliverables.
• Create new sales collateral or modify existing collateral as needed.
• Routine coordination with marketing department to develop and execute digital marketing sponsorship programs and deliverables.
• Host and entertain existing and prospective clients during events.
• Manage ticketing distribution and hospitality for clients.
• Develop and execute a strategic plan to drive revenue for OVG at Santander Arena and Performing Arts Center.
• Provide partners with Proof of Performance and Recaps to assist renewal and upsell opportunities.
• Meet and exceed sales revenue quota as well as other goals set by your manager.
• Effectively communicate client expectations and contractual obligations to appropriate internal departments to properly execute contracted sponsorship agreements.
• Establish and maintain complete and efficient records of all partner/prospect contacts that are accessible by OVG.
• Provide regular reports as required by your manager for sales pipeline, revenue achievements, prospecting, and forecasting through proper recording methods provided by your manager.
• Conduct business during non-traditional hours, taking advantage of opportunities to interact with clients and prospects during games, events and off-site gatherings.
• Day of event responsibilities such as sponsorship activation setup, coordination, entertaining clients, premium seating preparation and fulfilling necessary sponsorship contract obligations.

Qualifications

• 3-5 years of sales experience, preferably in the sports and entertainment or advertising and brand sales industries.
• Entrepreneurial mindset to take ownership of your role and improve those around you.
• Knowledge of the sport/event sponsorship sales and advertising industry.
• Excellent communication, organizational, and presentation skills.
• Ability to quickly establish personal relationships through trust, knowledge, and empathy.
• Bachelor's degree from an accredited four-year college or university.
• Must be available to work flexible hours including nights, weekends, and holidays.
• A self-starter that has the ability to multitask, reacts well under pressure, and is able to work in a fast-paced environment.
• A hard worker who values integrity and respect for others, and a team player who also understands how to lead.
• Exceptional organizational skills with an ability to handle multiple assignments in a fast-paced environment with tight deadlines.
• Strong working knowledge of MS Office (Word, Excel, Outlook, PowerPoint, Teams).
• Experience with Adobe Creative Suite (Photoshop, InDesign, Etc.) preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.